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Content Standards:: 2. Interpersonal Workplace Skills-Students acquire and demonstrate interpersonal workplace skills.
Benchmarks:
Students Will:
Students Will:
1. practice various roles required as a member of an effective team while recognizing individual differences and cultural diversity.
2. demonstrate and teach a learned skill including performance evaluation of self and others in this process.
3. communicate ideas to justify position, persuade and convince others, and responsibly challenge existing procedures and policies.
4. practice and evaluate negotiating process including researching, goal setting, presenting, listening, clarifying, adjusting and compromising.
5. practice and evaluate positive service skills (e.g., resolving misunderstandings, consumer complaints).