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\nTeaching Thoughtful Communication: The CRAP Method\n

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\n\nPublisher:\n\nSeven Dimensions\n\n\n
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\nThis video introduces the concept of responding thoughtfully to a group of office employees. Using the acronym CRAP (Clarifying, Reflecting, Advising, Probing), it explains the importance of listening supportively and considering the...\nThis video introduces the concept of responding thoughtfully to a group of office employees. Using the acronym CRAP (Clarifying, Reflecting, Advising, Probing), it explains the importance of listening supportively and considering the consequences of our words. \n
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Resource Details

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Curator Rating
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Educator Rating
Not yet Rated
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Media Length
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9:21
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Grade
Higher Ed
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Subjects
Social Studies & History
4 more...
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Media Type
Instructional Videos
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Source:
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\nSeven Dimensions\n\n
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Date
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2012
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Language
English
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Audiences
For Teacher Use
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Usage Permissions
Fine Print: Educational Use
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Additional Materials

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Concepts

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teams, advice, conflict resolution, interviewing, leadership
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Additional Tags

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conflict in teams, talking, probing, feedback, give advice, words, building rapport, receiving feedback, client, responding thoughtfully, people skills, communicating effectively, handling difficult people, emotional intelligence, bottom line, carol, listening skills, word, feel, complaints, giving feedback, give, successful teams, group dynamics, finished, communication skills, offering advice, mouth shut, michael, workplace, improving communication, person, understand, kids, organisational culture, alex, problem, difficult customers, respond, people, single, personal development skills, asked, brilliant, shut, leading discussions, consulting skills, facilitation skills, explaining in groups, explaining, questioning techniques, crap, advising, clarify, emotional competence, management, interpersonal skills
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Classroom Considerations

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Best For: Explaining a topic
Video is ad-free
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Educator Ratings

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\n\" data-title=\"Get Full Access\" data-container=\"body\" rel=\"popover\" tabindex=\"0\" aria-label=\"Play video: Teaching Thoughtful Communication: The CRAP Method\" href=\"/subscription/new\">\"Teaching\n\n
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