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\nThe Sales Process\n

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\nIn this video, the speaker discusses the importance of providing high-quality customer service throughout the sales process. They identify five key stages of the sales process and provide insights on how businesses can effectively manage...\nIn this video, the speaker discusses the importance of providing high-quality customer service throughout the sales process. They identify five key stages of the sales process and provide insights on how businesses can effectively manage each stage to ensure customer satisfaction and loyalty. The speaker emphasizes the importance of staff having technical knowledge, being loyal to the business, and responding quickly to customer inquiries. They also highlight the significance of customer engagement and feedback, and how businesses should take feedback seriously to avoid creating a bad reputation.\n
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Resource Details

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Curator Rating
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Educator Rating
Not yet Rated
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Media Length
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10:52
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Grade
12th - Higher Ed
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Subjects
Social Studies & History
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Media Type
Instructional Videos
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Source:
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\nKnowMo Business\n\n
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Date
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2018
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Language
English
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Audiences
For Teacher Use
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Usage Permissions
Fine Print: Educational Use
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Additional Materials

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Concepts

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business, sales, customer service, questions, area, speed, interest, products
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Additional Tags

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gcse, theme, module, 3.4, the, process, previous video, bad reputation, sales process, customer engagement, target market, customer feedback, respond, quickly, service, feedback, customer, stages, market, staff, manage, customers, genuine, interested, phone, company, important
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Classroom Considerations

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Best For: Explaining a topic
Video is ad-free
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Educator Ratings

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