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\nConflict in Project Management: It's Your Fault\n

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\nConflict seems to be a big part of a Project Manager's life...So, you'd better learn to suck it up. And you also need to learn to handle it effectively... and with respect.But you can do betterThe ideal position is to make conflict a...\nConflict seems to be a big part of a Project Manager's life...
So, you'd better learn to suck it up. And you also need to learn to handle it effectively... and with respect.

But you can do better
The ideal position is to make conflict a smaller part of your life. Wouldn't it be good it you could speed up conflict resolution?
And better still, how about if you can reduce the amount of times conflict arises?

You can
In his excellent book, 'Alpha Project Managers' ( Andy Crowe reports that the top 2% of project managers are rated nearly twice as highly on their performance on conflict management, than their peers.

Customers, team members, and senior managers do rate them far better than their peers. But, curiously, this is an area where their absolute performance is poor, rating barely over 60%.
So, there is a lot for even the best project managers to learn.

I have a video program: 'Dealing with Conflict in Projects'
Learn more about the course and get a 30% discount with this link

But, let me give you an absolute top tip
That conflict... It's your fault.
Whether it is your fault or not; it is your fault.
And there are two good reasons for this...

Neither of them is about blame.
1. Sorting out conflict with team members, stakeholders, and sponsors or bosses is your job. So, you may as well take responsibility. Because, if you don't sort it out, guess what? It's your fault.
2. And, if you don't like that, here's a more pragmatic reason. When you take responsibility for the conflict, you allow the other person to save face. And that makes it far easier for them to back down. That's how conflict de-escalates.
So, in a nutshell, Conflict in your project... It's your fault.\n
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Resource Details

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Educator Rating
Not yet Rated
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Media Length
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4:11
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Grade
10th - Higher Ed
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Subjects
Career & Technical Education
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Media Type
Instructional Videos
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Source:
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\nOnline PM Courses\n\n
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Date
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2021
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Language
English
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Audiences
For Teacher Use
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Fine Print: Educational Use
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Concepts

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conflict, communication, relationships, leadership, responsibility, peers, conflict resolution
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Additional Tags

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conflict in project management, it's your fault, alpha project managers, andy crowe, project management tips, conflict management, managing conflict, project management thoughts, project management, project manager, project, mike clayton, dr mike clayton, onlinepmcourses, online pm courses, conflict resolution techniques, conflict resolution strategies, communication skills, management skills, team members, save face, good, part, important, resolve, feel, highly, life, learn, ideally, projects, link, description, top 2, stakeholders, score, fault, blame, reason, person
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