Curated OER
Factual Writing: Letters
Students write a business letter. In this factual writing lesson, students complete an online activity. Groups also draft a reply to a complaint letter. A worksheet is included for extra practice.
Curated OER
Business Letters: Writing a Letter of Complaint
Learners analyze the language features and layout of a letter and discuss the language used to describe the features. They write a letter of complaint, requesting that the problem be fixed, using the appropriate language and layout.