Curated OER
Teaching Telephone English for Business ESP English Classes
Learners practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
Macmillan Education
A Class or Company Newsletter: A Collaborative Writing Lesson
A class newsletter? The possible extensions for this activity are endless. After examining examples of news print-outs from hotels or workplaces, class members develop their own articles and produce a newsletter. A great way to keep...