Curated OER
The Ownership of Travel and Tourism Organisations
Students explore the types of travel and tourism organization. They carry out research into different organisations and find out about the structure of some travel companies. They investigate takeovers in the travel and tourism industry.
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Investigate the Range of Career Opportunities in the Travel and Tourism Industry
Students research the career opportunities in the travel and tourism industry. They work together to identify the entry requirements for some positions. They analyze their own strengths and weaknesses.
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The Marketing Mix in Travel and Tourism 1
Students complete this first lesson plan in a series about how marketing mix is applied to a travel and tourism facility in special interest tourism. They work on a case study of the Anantara Resort and Spa Elephant Camp, in northern...
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Market Research Methods in Travel and Tourism
Young scholars examine the need for market research. In this tourism lesson, students use new vocabulary and research more about a tourism organization. They develop market research action to an organization.
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Demonstrate Selling Skills in Travel and Tourism Contexts
Students examine how different organizations use selling. They interpret data and analyze customer needs. They practice their selling skills in a sports tourism market.
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Management Structures in the Travel and Tourism Industry
Learners examine the functions of a business organization. They research how management controls the organization and how to structure a business. They use this information to open a fake tourism business.
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Historical Development of Travel and Tourism
Students examine the historical development of the travel and tourism industry as they prepare for Edexcel BTEC National qualification in the United Kingdom. They view a PowerPoint presentation, research the industries development and...
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The Marketing Mix in Travel and Tourism 2
Students examine the marketing mix involved in special interest tourism. They develop a deep understanding of marketing mix by completing a case study of the Anantara Resort and Spa Elephant Camp, in northern Thailand.
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Marketing in the Travel and Tourism Industry
Learners identify vocabulary used in the marketing industry. They use the internet to find marketing resources and discover how companies develop their marketing strategy. They practice using the techniques as well.
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Provision of Customer Service and its Benefits
Students examine the importance of customer service in the travel and tourism industry. They determine the role of staff in providing service and when there are problems with services provided by completing case studies.
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Reference and Research Skills
Students investigate reference sources that include knowledge of travel and tourism destinations. They examine specific travel information for UK and wider European travel.
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Appeal of Tourist Destinations
Students examine the appeal of different tourism destinations. They identify how appeal applies to the opening of a new theme park. They explore how tourism organizations enter a new market.
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Customer Service Skills
Students discuss and identify customer service skills. They examine customer's notions of justice and the three types of customer service delivery. They role-play different scenerios as well.