At the end of this tutorial, the learner will understand that there are multiple instruments for evaluating conflict styles and more fully understand the usefulness of the Intercultural Conflict Styles Inventory. It is 2 of 3 in the...

At the end of this tutorial, the learner will understand the cultural worldview spectrum re: the degree to which human action or choice can influence, change, or control events and situations. It is 1 of 3 in the series titled "Internal...

At the end of this tutorial, the learner will understand the concept of intractable conflict. It is 4 of 4 in the series titled "Intractable Conflict."

At the end of this tutorial, the learner will be able to effectively utilize I-statements.

At the end of this tutorial, the learner will understand ways in which a conflict resolution process may need to be adapted to fit a cross-cultural conflict. It is 1 of 3 in the series titled "Making Conflict Resolution Culturally...

At the end of this tutorial, the learner will understand that the first stage of analyzing a conflict is identifying the parties involved and the context in which the conflict occurs. It is 1 of 3 in the series titled "Parties and Context."

At the end of this tutorial, the learner will understand the pre-conflict stage of conflict. It is 2 of 3 in the series titled "Pre-Conflict."

At the end of this tutorial, the learner will be able to help parties evaluate potential options to include in a solution. It is 2 of 3 in the series titled "Prioritizing and Interlinking Options."

At the end of this tutorial, the learner will understand Realistic Conflict Theory as one way of modeling and describing conflict. It is 2 of 3 in the series titled "Realistic Conflict Theory."

At the end of this tutorial, the learner will understand that different conflict resolution processes have greater of lesser degrees of "fit" with different conflicts.

At the end of this tutorial, the learner will understand that the conflict resolution process is rarely linear, but usually moves back and forth between stages and techniques. It is 2 of 3 in the series titled "Resolution Requires...

At the end of this tutorial, the learner will know how to adapt given conflict resolution processes to address a particular conflict. It is 1 of 3 in the series titled "Selecting a Method or Crafting Your Own."

At the end of this tutorial, the learner will understand that focusing on situations and actions rather than the nature/identity of the parties is fundamental to conflict resolution and will be able to use specific strategies to separate...

This lesson will explain, define and discuss the key ideas and the basic components of Sociological Theory a theoretical approach; macro-level orientation, and micro-level orientation will be defined. A brief overview to identify the...

At the end of this tutorial, the learner will understand the range and nature of factors that can lead to conflict. It is 1 of 2 in the series titled "Sources of Conflict."

At the end of this tutorial the learner will be able to demonstrate what is necessary to be an active listener. It is 3 of 3 in the series titled "The "Active" Part: Summarizing, Paraphrasing, Reflecting."

At the end of this tutorial, the learner will understand the concept of the comfort zone and how it impacts conflict resolution. It is 1 of 3 in the series titled "The Comfort Zone and Resistance to Change."

At the end of this tutorial, the learner will understand that conflict resolution theories continue to be generated, and to grow/change as new information is found and integrated. It is 2 of 3 in the series titled "Theoretical Overview."

At the end of this tutorial, the learner will understand how conflict resolution theory differs from older, traditional power-based "win-lose" theories of conflict. It is 2 of 3 in the series titled "Power-Based to Relationship Based...

At the end of this lesson, the learner will understand that relationships play a large role in determining levels of trust, credibility and authority in conflict and conflict resolution situations. It is 2 of 3 in the series titled...

At the end of this tutorial, the learner will understand in a general sense the definition of conflict. It is 4 of 5 in the series titled "What is Conflict? Common and Practical Definitions."

At the end of this tutorial, the learner will understand the concept of the Third Side as a model for conflict resolution. It is 1 of 3 in the series titled "What Is The Third Side?."

At the end of this tutorial, the learner will understand the difference between zero-sum and win-win perspectives on negotiation. It is 3 of 3 in the series titled "Zero-sum vs. Win-Win Thinking."

At the end of this tutorial, the learner will understand that people may perceive conflict to be to their advantage or disadvantage. It is 2 of 3 in the series titled "Advantages and Disadvantages of Conflict."