Sophia Learning
Sophia: Conflict Consulting: Lesson 1
At the end of this tutorial, the learner will understand the process of conflict consulting as a means of helping a party resolve a conflict when the other party will not participate in a conflict resolution process. It is 1 of 3 in the...
Sophia Learning
Sophia: On the Fly: Resolving Conflict in Fast Paced Work Environments
At the end of this tutorial, the learner will understand that conflict resolution processes may have to be adapted to function within a workplace environment depending on the pace of work.
Sophia Learning
Sophia: Theoretical Overview: Lesson 2
At the end of this tutorial, the learner will understand that conflict resolution theories continue to be generated, and to grow/change as new information is found and integrated. It is 2 of 3 in the series titled "Theoretical Overview."
Sophia Learning
Sophia: Adapting Cr Processes to Workplace Rules: Lesson 3
At the end of this tutorial, the learner will understand ways to perform conflict resolution processes within the context or rules and requirements of a workplace. It is 3 of 3 in the series titled "Adapting CR Processes to Workplace...
Sophia Learning
Sophia: Addressing Communication Style Difference in Conflicts: Lesson 1
At the end of this tutorial, the learner will be able to use strategies and techniques for addressing communication style differences in conflict or conflict resolution situations.. It is 1 of 3 in the series titled "Addressing...
Sophia Learning
Sophia: Intercultural Conflict Styles and Inventory: Lesson 2
At the end of this tutorial, the learner will understand that there are multiple instruments for evaluating conflict styles and more fully understand the usefulness of the Intercultural Conflict Styles Inventory. It is 2 of 3 in the...
Sophia Learning
Sophia: What Is Conflict? Common and Practical Definitions: Lesson 4
At the end of this tutorial, the learner will understand in a general sense the definition of conflict. It is 4 of 5 in the series titled "What is Conflict? Common and Practical Definitions."
Sophia Learning
Sophia: Sources of Conflict: Lesson 1
At the end of this tutorial, the learner will understand the range and nature of factors that can lead to conflict. It is 1 of 2 in the series titled "Sources of Conflict."
Sophia Learning
Sophia: Advantages and Disadvantages of Conflict: Lesson 2
At the end of this tutorial, the learner will understand that people may perceive conflict to be to their advantage or disadvantage. It is 2 of 3 in the series titled "Advantages and Disadvantages of Conflict."
Sophia Learning
Sophia: Discomfort: Lesson 2
At the end of this tutorial, the learner will understand the discomfort stage of conflict. It is 2 of 3 in the series titled "Discomfort."
Sophia Learning
Sophia: Needs Within the Process: The Parties Must Own It: Lesson 4
At the end of this tutorial, the learner will understand that much of the effectiveness of a conflict resolution process depends on the parties' feeling ownership and joint control of the process, and will be able to use techniques to...
Sophia Learning
Sophia: Separating People and Problems: Lesson 2
At the end of this tutorial, the learner will understand that focusing on situations and actions rather than the nature/identity of the parties is fundamental to conflict resolution and will be able to use specific strategies to separate...
Sophia Learning
Sophia: Power Based to Relationship Based Theory: Lesson 2
At the end of this tutorial, the learner will understand how conflict resolution theory differs from older, traditional power-based "win-lose" theories of conflict. It is 2 of 3 in the series titled "Power-Based to Relationship Based...
Sophia Learning
Sophia: Trust, Credibility, and Authority: Who Counts for What?: Lesson 2
At the end of this lesson, the learner will understand that relationships play a large role in determining levels of trust, credibility and authority in conflict and conflict resolution situations. It is 2 of 3 in the series titled...
Sophia Learning
Sophia: Collaborative Law: Lesson 2
At the end of this tutorial, the learner will understand that collaborative law is one of many conflict resolution methods, and is commonly used in divorce and family conflicts.
Sophia Learning
Sophia: Core Concerns: Affiliation: Lesson 2
At the end of this tutorial, the learner will understand the importance of the role of perceived lack of affiliation in creating conflict and the presence of affiliation in a conflict resolution process. It is 2 of 3 in the series titled...
Sophia Learning
Sophia: Core Concerns: Appreciation: Lesson 2
At the end of this tutorial, the learner will understand the importance of the role of perceived lack of appreciation in creating conflict and the presence of appreciation in a conflict resolution process.
Sophia Learning
Sophia: Core Concerns: Appreciation: Lesson 1
At the end of this tutorial, the learner will understand the importance of the role of perceived lack of appreciation in creating conflict and the presence of appreciation in a conflict resolution process.
Sophia Learning
Sophia: Core Concerns: Autonomy: Lesson 2
At the end of this tutorial, the learner will understand the importance of the role of perceived lack of autonomy in creating conflict and the presence of autonomy in a conflict resolution process. It is 2 of 3 in the series titled "Core...
Sophia Learning
Sophia: Core Concerns: Status: Lesson 1
At the end of this tutorial, the learner will understand the importance of feelings of status in a conflict resolution process and the role of perceived threat to status in creating conflict. It is 1 of 2 in the series titled "Core...
Sophia Learning
Sophia: Elder Care and Child Rearing: When Power Can't Be Equalized: Lesson 3
At the end of this tutorial, the learner will understand the challenge of involving individuals with unequal power in a conflict resolution process. It is 3 of 3 in the series titled "Elder Care and Child Rearing: When Power Can't Be...
Sophia Learning
Sophia: The Comfort Zone and Resistance to Change: Lesson 1
At the end of this tutorial, the learner will understand the concept of the comfort zone and how it impacts conflict resolution. It is 1 of 3 in the series titled "The Comfort Zone and Resistance to Change."
Sophia Learning
Sophia: What Is the Third Side?: Lesson 1
At the end of this tutorial, the learner will understand the concept of the Third Side as a model for conflict resolution. It is 1 of 3 in the series titled "What Is The Third Side?."
Sophia Learning
Sophia: Shuttle Diplomacy: Lesson 2
At the end of this tutorial, the learner will understand that shuttle diplomacy is one of many conflict resolution methods. It is 2 of 3 in the series titled "Shuttle Diplomacy."