Instructional Video5:45
Curated Video

Masters of Feedback: Rick Maurer - Feedback Toolkit

10th - Higher Ed
Rick Maurer’s Feedback Toolkit is a fabulous resource for anyone who wants to equip themselves with knowledge and techniques for a wide variety of feedback scenarios. Rick Maurer is clearly a master of feedback.
Instructional Video5:11
Curated Video

Masters of Feedback: Ken Blanchard & Spencer Johnson - One Minute Feedback

10th - Higher Ed
The One Minute Manager, by Ken Blanchard and Spencer Johnson, is famous. And it spawned a whole series of One Minute Manager books. But, at the heart of the original book are three simple ideas. And they are all about giving one minute...
Instructional Video4:51
Curated Video

How to Use Your Authority to Influence and Persuade

10th - Higher Ed
I am not sure if it’s mostly society or psychology, but most of us feel a sense of duty to authority. When we perceive someone has a higher status in hierarchy, social standing, or intellect, we tend to defer to them. To do otherwise is...
Instructional Video5:27
Curated Video

How to Influence People by Appealing to their Emotion

10th - Higher Ed
Nobody ever makes a decision on the facts alone. We make our choices based on emotions, and then use the facts to justify our decision… to others and to ourselves. So, how can you influence people by appealing to emotion?
Instructional Video4:33
Curated Video

Jean-Claude Larréché and Marketing Momentum

10th - Higher Ed
Why do many of the most successful companies spend only a small percentage of their revenue on marketing? And, how can you get your business into this enviable position? INSEAD Professor, Jean-Claude Larréché, has an answer… Momentum.
Instructional Video5:24
Curated Video

David Ogilvy: The Father of Advertising

10th - Higher Ed
Salesman, intelligence officer, pollster, farmer, and founder of Advertising giant, Ogilvy and Mather. David Ogilvy is known as the ‘father of advertising’, but is really the man who modernized the advertising industry.
Instructional Video7:38
Curated Video

Peer Pressure: The Awesome Power of Social Proof

10th - Higher Ed
Humans feel a deep need to fit in, to conform. The harder the choice we face, the more we defer to others. I call this the ‘eight-out-of-ten-cat-owners’ effect. Psychologists call it Social Proof.
Instructional Video9:03
Curated Video

The Daniel Goleman Model of Emotional Intelligence

10th - Higher Ed
Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’. He followed this up with two further books that deserve to be read by all serious managers: • Working...
Instructional Video4:44
Curated Video

Closing: How to Finish Your Presentation and Close with Real Impact

10th - Higher Ed
People will most easily remember two parts of your presentation: the start and the finish. So, you need a powerful way to close. Let’s take a look at some of my favorite ways of closing. Get our Presentation Skills Toolkit, which...
Instructional Video5:30
Curated Video

The Disney Creativity Strategy: The NLP Way to Test Ideas

10th - Higher Ed
In the previous video, I described how NLP modeling works. Perhaps the most famous example is the Disney Creativity Strategy. It was modeled on Walt Disney’s approach to creative planning or problem-solving.
Instructional Video5:08
Curated Video

Daniel Pink: To Sell is Human

10th - Higher Ed
Daniel Pink is not a salesperson, but a skilled writer who specializes in anecdote-heavy popular business books. Pink believes that, and I quote: ‘Like it or not, we’re all in sales now’.
Instructional Video7:21
Curated Video

What are Lean and Lean Thinking?

10th - Higher Ed
In this video, I want to answer the questions, what is Lean, and what is Lean Thinking?
Instructional Video5:31
Curated Video

The Leadership Skill Set: What Every Leader Needs to be Able to Do

10th - Higher Ed
In this video, I look at the leadership skills a leader needs to acquire in a workplace setting. It’s a long list, so buckle up.
Instructional Video12:34
Curated Video

What is Authentic Leadership?

10th - Higher Ed
Authentic leadership is still a relatively new and under-researched topic. It first came to wide attention with the 2006 best seller, ‘Why Should Anyone be Led by You’, by British academics, Rob Goffee and Gareth Jones. But it goes back...
Instructional Video14:47
Curated Video

Tannenbaum & Schmidt: The Leadership Continuum

10th - Higher Ed
Tannenbaum and Schmidt’s Leadership Continuum is a situational leadership model, offering a range of styles and ways to select among them. 🧭 This video is part of course module number 3.11.3 🏢 Program 3: Managing and Leading Individuals...
Instructional Video8:54
Curated Video

Chairing Meetings - How to Prevent Group Think

10th - Higher Ed
Group Think is the cause of many, many bad decisions. It happens when the group prioritizes agreement and harmony over examining tricky issues and uncomfortable opinions. And groupthink can lead to all-out disasters. Do, when you're...
Instructional Video7:09
Curated Video

How to Chair Creative Meetings: Tools and Techniques

10th - Higher Ed
Sometimes you need your meeting to deliver a creative idea or solution to a problem. And there's an art to chairing creative meetings. So, in this video, I'll suggest my favorite tools for facilitating creative meetings. These will help...
Instructional Video8:16
Curated Video

How Does the Getting Things Done Time Management Method Work?

10th - Higher Ed
Getting Things Done (GTD) is probably the most famous proprietory time management method. It was developed by David Allen. It's simple to explain and complex to implement well. For some people, GTD works like a dream. Others find it to...
Instructional Video4:22
Curated Video

Getting Past No - Masters of Negotiation

10th - Higher Ed
The follow-up to the classic 'Getting to Yes' is the equally valuable 'Getting Past No: Negotiating in Difficult Situations' by William Ury. Let's summarize its ideas.
Instructional Video5:39
Curated Video

Never Split the Difference - Masters of Negotiation series

10th - Higher Ed
Never Split the Difference by Chris Voss and Tahl Raz is the most recent book in our Masters of Negotiation series. But it immediately grabbed my attention. It's easy to read and full of absolute gold. Chris Voss is a former FBI hostage...
Instructional Video8:10
Curated Video

Teamwork: Facilitating Effective Team Working

10th - Higher Ed
Your job is not ‘to do’. It’s to ‘help your team to do’. And facilitating effective team working means making it easy for your team to do.
Instructional Video8:06
Curated Video

Daniel Goleman's 6 Leadership Styles for Team Leaders

10th - Higher Ed
In his book, The New Leaders, Daniel Goleman and his co-authors set out 6 leadership styles for team leaders.
Instructional Video6:37
Curated Video

Harold Geneen: Data-driven Charismatic Organization

10th - Higher Ed
Harold Geneen was a successful business leader that transformed an ailing business, ITT, into a Data-driven Charismatic Organization. Under his leadership, it grew and grew.
Instructional Video8:59
Curated Video

Margerison McCann: The Team Management Wheel

10th - Higher Ed
Charles Margerison and Dick McCann developed one of the leading tools to help managers with team performance: the Team Management Wheel.