TED Talks
TED: The secret ingredients of great hospitality | Will Guidara
Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his fancy four-star restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The...
TMW Media
The Model for Airline Hospitality
The Harvey Girls gained widespread attention in the 1930s, capturing Hollywood's interest and inspiring the 1946 MGM musical starring Judy Garland. This newfound fame not only highlighted their role in American hospitality but also...
TMW Media
How La Fonda Hotel Shaped the Hospitality Industry in the American Southwest
Hear from one of the Harvey Girls who worked from 1941 to 1948, as she recalls her experience working in one of the premier Harvey Houses. Trained in multiple styles of service, she felt more like an ambassador than just a waitress,...
TMW Media
New Financial Opportunities for Women During World War II
During World War II, the Fred Harvey Company opened its doors to Latina and Native American women to become Harvey Girls, breaking previous racial barriers. The war provided these women with new opportunities and independence, allowing...
TMW Media
A Job Opportunity for Women During the Great Depression
During the Great Depression, the Fred Harvey Company and the railroad managed to survive by closing smaller train stations, focusing their resources on larger city locations. Despite the economic challenges, the company continued to hire...
TMW Media
How the Harvey Girls Came to Santa Fe
New Mexico in the 1880s was considered the wildest part of the Wild West, filled with bustling railroad towns, gamblers, cowboys, and tensions, particularly due to racism after the Civil War. After a big brawl in one of their...
TMW Media
Fred Harvey: the Man Who Revolutionized Railroad Dining
In 1853, Fred Harvey, a 17-year-old immigrant from England, began his American journey in New York as a busboy. After facing personal and professional setbacks, including losing his first business and family, he persevered, eventually...
TMW Media
End of the Harvey Girls Era in a Changing America
With the rise of Route 66 and the popularity of motels, the Fred Harvey Company faced declining interest in its hotels. In response, the company adapted by expanding its restaurant chain along highways and bus stations. Despite these...
TMW Media
A Vision for Grand Canyon Hospitality
After Fred Harvey's death, his son Ford Harvey and other company leaders frequently made surprise visits to Harvey House locations to maintain quality standards. Ford Harvey played a crucial role in expanding the business, recognizing...
TMW Media
The Female Architect Who Transformed Railroad Travel
In the late 1800s, the Fred Harvey Company hired Mary Coulter as their chief designer and architect, a groundbreaking role for a woman at the time. Coulter brought innovation and creativity to her projects, such as La Posada in Winslow,...
TMW Media
The Harvey Girls: Pioneers of American Women in the Workforce
Long before the feminist movement for equal workplace rights, over 100,000 women known as the Harvey Girls traveled west to work as waitresses along the transcontinental railroads. These women played a significant role in opening up the...
TMW Media
The Restaurants of Harper's Ferry
Harper's Ferry is a small, scenic town on the Shenandoah River in the Eastern United States. Although there is a small population of people that live in the town year-round, Harper's Ferry has a large hotel and conference venue and is...
Curated Video
Macbeth 3.4 Performance: Lady Macbeth, Lines 33b-38a
This video highlights a scene from Act 3 of Shakespeare's "Macbeth," where Lady Macbeth chides Macbeth for not being a gracious host at their banquet. She points out that a feast is not just about the food but also about the hospitality...
Curated Video
Macbeth 1.6 Performance: Duncan, Lines 21b-26a
In this performance from Macbeth, the characters discuss the Thane of Cawdor's swift arrival, attributing it to his strong affection and determination. Despite their intention to welcome him, they acknowledge his promptness and express...
Curated Video
Macbeth 1.6 Interview: Duncan and Lady Macbeth
This video explores the initial interactions between King Duncan, Lady Macbeth, and their guests upon arriving at Macbeth's castle. It delves into themes of hospitality, honor, and the dynamics between characters, highlighting the...
PBS
Where Have All The Servers Gone?
QR codes, digital menus, phone ordering... why are restaurants suddenly relying so heavily on tech?
Global Ethics Solutions
Protecting Confidential Information and Ethical Gift Giving in Business
This presentation introduces participants to various ethical decision-making models and then expands to cover common code of conduct topics. The emphasis of this course is to help employees develop solid ethical decision-making skills in...
The Wall Street Journal
Jere Harris, Alix James, Barry McGowan and Daina Middleton on Company
At WSJ Pro Private Equity, Jere Harris, Alix James, Barry McGowan, Daina Middleton and WSJ Pro Private Equity Assistant Managing Editor, Laura Kreutzer discuss the path forward for the mid-market from the company perspective.
Global Ethics Solutions
Gift and Hospitality Issues: Ethical Issues and Problems
This video is the first of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.
Global Ethics Solutions
Bribery and Corruption (Part 4 of 5): Business Gifts and Bribes
Bribes come in all shapes and sizes. From business gifts and travel to illegal cash payments, you need to understand all the different forms of bribes and how to say “No!” This section of the full course discusses the various kinds of...
Global Ethics Solutions
Gift and Hospitality Issues - Part 2: Workplace Skills for Success
This video is the second of a four part course that covers the basic information that employees and managers need to know about gift and hospitality issues. It provides practical information, advice, tips, and a character connection.
Global Ethics Solutions
Ethical Business Practices: Gift Giving and Hospitality in the Workplace
This video emphasizes the importance of ethical gift-giving and hospitality in business relationships. It highlights the potential risks of inappropriate gifts and the legal implications of bribery. Viewers are encouraged to consider the...
XKA Digital
Be the swan swimming
Someone who loves to create order out of chaos, Becks is an interim COO who works with VC backed digital companies that are going through periods of change and growth. Previous interim COO roles have included Pact Coffee and The Join In...
The Wall Street Journal
The Outlook
Companies have spent the past few years talking about having a purpose that goes beyond increasing shareholder value. The Covid-19 pandemic took hold LVMH Moët Hennessy Louis Vuitton was one of the first to take action.