Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his fancy four-star restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The...

Eugene Remm, co-founder of Catch Hospitality Group, joins Rich Kleiman on Boardroom Talks to share how he built one of the most recognizable restaurant brands in the world without losing authenticity or the soul that made it special....

Explore ethical decision-making in handling confidential info, trade secrets, and business gifts in Part 3 of our Code of Conduct training series.

Will Makris, one of the founders of New York City’s most exclusive members clubs, Zero Bond, joins Rich Kleiman and Boardroom to discuss what’s happening in NYC’s bustling nightlife. With notable patrons such as Taylor Swift, Gigi Hadid,...

When the host asks if you would like to dine inside or outside, always (barring an unforeseen hail storm) say outside. If the wait is more than an hour for a table on the patio, book it to the bar and drink as many frosty glasses of...

Howcast - Learn how to hire a bartender with the advice from restaurateur Paul Bolles-Beaven in this Howcast video.

Howcast - Learn how to wait tables from restaurateur Paul Bolles-Beaven in this Howcast video.

Howcast - Learn what is meant by "hospitality" in the restaurant business from restaurateur Paul Bolles-Beaven in this Howcast video.

Starmer paid back more than £6,000 in gifts after a donations row.Source: LUMEN / The Independent

The Harvey Girls gained widespread attention in the 1930s, capturing Hollywood's interest and inspiring the 1946 MGM musical starring Judy Garland. This newfound fame not only highlighted their role in American hospitality but also...

Hear from one of the Harvey Girls who worked from 1941 to 1948, as she recalls her experience working in one of the premier Harvey Houses. Trained in multiple styles of service, she felt more like an ambassador than just a waitress,...

During World War II, the Fred Harvey Company opened its doors to Latina and Native American women to become Harvey Girls, breaking previous racial barriers. The war provided these women with new opportunities and independence, allowing...

During the Great Depression, the Fred Harvey Company and the railroad managed to survive by closing smaller train stations, focusing their resources on larger city locations. Despite the economic challenges, the company continued to...

New Mexico in the 1880s was considered the wildest part of the Wild West, filled with bustling railroad towns, gamblers, cowboys, and tensions, particularly due to racism after the Civil War. After a big brawl in one of their...

In 1853, Fred Harvey, a 17-year-old immigrant from England, began his American journey in New York as a busboy. After facing personal and professional setbacks, including losing his first business and family, he persevered, eventually...

With the rise of Route 66 and the popularity of motels, the Fred Harvey Company faced declining interest in its hotels. In response, the company adapted by expanding its restaurant chain along highways and bus stations. Despite these...

After Fred Harvey's death, his son Ford Harvey and other company leaders frequently made surprise visits to Harvey House locations to maintain quality standards. Ford Harvey played a crucial role in expanding the business, recognizing...

In the late 1800s, the Fred Harvey Company hired Mary Coulter as their chief designer and architect, a groundbreaking role for a woman at the time. Coulter brought innovation and creativity to her projects, such as La Posada in...

Long before the feminist movement for equal workplace rights, over 100,000 women known as the Harvey Girls traveled west to work as waitresses along the transcontinental railroads. These women played a significant role in opening up...

Harper's Ferry is a small, scenic town on the Shenandoah River in the Eastern United States. Although there is a small population of people that live in the town year-round, Harper's Ferry has a large hotel and conference venue and is...

This video highlights a scene from Act 3 of Shakespeare's "Macbeth," where Lady Macbeth chides Macbeth for not being a gracious host at their banquet. She points out that a feast is not just about the food but also about the hospitality...

In this performance from Macbeth, the characters discuss the Thane of Cawdor's swift arrival, attributing it to his strong affection and determination. Despite their intention to welcome him, they acknowledge his promptness and express...

This video explores the initial interactions between King Duncan, Lady Macbeth, and their guests upon arriving at Macbeth's castle. It delves into themes of hospitality, honor, and the dynamics between characters, highlighting the...

QR codes, digital menus, phone ordering... why are restaurants suddenly relying so heavily on tech?