Seven Dimensions
Building Resilience, Reducing Stress
This video discusses the concept of resilience and its importance in bouncing back from stressful situations. It highlights that resilience can be learned and developed, and that it helps us perform better, make healthier choices, and...
Communication Coach Alex Lyon
Communicate with Empathy
Learn how can you communicate with empathy, compassion, and impact and hear examples of communicating with empathy in my drive-through experience at McDonald's.
Seven Dimensions
Setting and Achieving SMART Goals
In this video, the speaker discusses the importance of setting SMART goals and outlines a step-by-step process to achieve them. They emphasize the need to identify pathways, anticipate obstacles, and stay motivated through setbacks. The...
Communication Coach Alex Lyon
How to Say No Politely
In this video, you'll get practice How to Say No Politely. Saying no without "being mean," being rude, or hurting somebody's feelings is a key skill because we're always going to have too many things to do, invitations, and requests....
Communication Coach Alex Lyon
Active Listening Skills
Improve your Active Listening Skills, a key part of our overall effective communication skills Active listening skills, which some people call reflective listening, are critical for professionals, leaders, students, parents, customer...
Seven Dimensions
Emotional Intelligence in Customer Service
In this video, the speaker emphasizes the importance of emotions in customer service and how they can impact the overall buying experience. They discuss the significance of making customers feel respected and valued, as well as the role...
Communication Coach Alex Lyon
Connotative vs Denotative
The Connotative vs Denotative meaning of words matters and these definitions and examples will help you choose your words for maximum impact as an emerging leader.
Seven Dimensions
Discovering and Harnessing Your Strengths
This video discusses the concept of strengths and the importance of being aware of them. It emphasizes that strengths can be discovered and developed throughout life, particularly in the context of work.
Communication Coach Alex Lyon
Self-Awareness and Leadership
We'll look at how you can improve your self-awareness as it relates to your leadership development and we'll use 6 key ways that use reflection about what makes you tick that will help you be more self-aware.
Communication Coach Alex Lyon
Phone Etiquette in Meetings
Phone etiquette in meetings. What do people think about using devices in meetings? How do they view it? Not good! Put it away. Use paper and a pen if you want to take notes. It's hurting your credibility. If you want to get better at...
Communication Coach Alex Lyon
Verbal and Nonverbal Communication
We explore verbal and nonverbal communication definitions, examples, how they work together, emblems, illustrators, nonverbal leakage, and microexpressions with Mary Daphne. Speakers express verbal and nonverbal communication work...
Communication Coach Alex Lyon
Communication Channels
The Communication Channels you chose shape the outcome. We look at examples and characteristics of each channel. In this video, we compare the various communication channels from face to face, video, audio, social media, and text-based...
Communication Coach Alex Lyon
Eye Contact Tips for Showing Confidence
Here are 3 Eye Contact Tips for Showing Confidence when you are communicating in conversations, groups, or public speaking situations.
Communication Coach Alex Lyon
What Are Soft Skills? Top 8
What are Soft Skills? Here are the Top 8 Soft Skills for career success in the workplace, leaders, and managers. Training in soft skills is the key way to develop leadership skills and advance our careers. 00:00 Intro 00:15 Hard vs Soft...
Communication Coach Alex Lyon
Face-to-Face Communication
Face to face communication in personal or business settings is the most fundamental type of communication.
Communication Coach Alex Lyon
Upward Communication: Workplace Communication Skills
Workplace communication skills involve Upward Communication and receiving feedback. This video looks at the problem of upward distortions and suggests that leaders use three ways to pursue high-quality feedback.
Communication Coach Alex Lyon
Tone of Voice in Communication
This video looks at how our tone of voice in communication influences the way we are perceived including a look at our other nonverbal vocal cues and visual cues. When people say "tone" of voice, they often mean much more than the...
Communication Coach Alex Lyon
How to Change Tone of Voice
Learn how to change your tone of voice. When speaking, do you come across as angry, frustrated, or annoyed? Our tone of voice is VERY hard to change because it's a product of our mindset and habits. But, this video will get you started...
Communication Coach Alex Lyon
Group Leadership Skills
Effective group leadership skills spark interaction. In Part 1, we look at ways to generate lots of participation so meetings are energetic and dynamic. We all need effective group communication skills. In Part 1 (of 5) in this...
Seven Dimensions
Leadership and the Power of Example
This video highlights the importance of leadership and setting a positive example in business. It emphasizes the impact leaders have on their employees and the importance of creating a positive and inclusive work environment. It also...
Communication Coach Alex Lyon
Organizational Structure
What is Organizational Structure in management? We'll look at three common organizational structures: The classic hierarchy, the team-based organization, and the matrix or grid. Each structure has its uses and this video gives a brief...
Communication Coach Alex Lyon
Communication Barriers
These nine Communication Barriers make us less effective when we're trying to understand other people. This video offers tips for identifying these barriers to effective communication and offers ways to improve your communication skills....
Seven Dimensions
The Power of Mindfulness
In this video, leadership expert Kylie Bell explains the concept of mindfulness, which involves fully focusing on the present moment without judgment.
Seven Dimensions
The Power of Intrinsic Motivation
This video discusses the concept of self-determination theory and its findings on motivation. It highlights a study where introducing external rewards decreased intrinsic motivation, emphasizing the importance of intrinsic motivation in...