Sometimes, negotiations bring out the worst in people. After all, they are really conflict played out following a process and, we hope, in a respectful way. So, what can you expect? In this video, you'll learn about the four primary...

Do you know how to recognize Passive, Aggressive, & Assertive Behaviors? What are the:

- voice and speech pat
terns
- typical words a
nd phrases
- facial ex
pressions, and <
br/> - body language
that are associated...

You know that respectful assertiveness is the best approach at work. But do you know how? Do you know what to say to be assertive? We'll look at four typical scenarios where assering yourself is important, and give you an armful of...

Assertiveness at work is important, but do you know what passive, aggressive, assertive all mean? What are the behaviors that are characteristic of each of them, what do they signify, and why should you aim for assertive...