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Advertising Campaign Monitoring & Evaluation
Advertising is a big investment. So, you need to be able to assess the return you get – your ROI. What are the outcomes? That’s the question we seek to answer with campaign monitoring and evaluation.
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Edwin Locke: Goal-Setting Theory of Motivation
Edwin Locke was interested in the way goals and goal-setting motivate us in the workplace. People strive to achieve their goals. So, a worthwhile goal is intrinsically motivating. On the face of it, the role of goal-setting in motivation...
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Basics of Motivation: Incentives - do they work?
One thing most people 'know' about motivation is the value of incentives. The problem is... Incentives don't always work. So, in this video, we'll look at when incentives do and do not work and understand why.
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John Whitmore's Team Development Model
He may be most famous for his GROW Model of coaching, but John Whitmore's Team Development Model is a valuable way to understand how groups form into teams.
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Porter & Lawler: Expectancy Theory on Steroids
Victor Vroom’s Expectancy Theory of motivation is extremely successful. But Lyman Porter and Edward Lawler found that predict or explain everything about the relationships among the effort we put in, the performance we achieve, and the...
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Developing Cross-Cultural Awareness: The Stages
What is the process for creating deep cross-cultural awareness and moving towards leading cross-cultural teams effectively?
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The Principles of Performance Feedback: Feedback Principles that set the BAR high
Performance feedback should be excellent. So, I want to share with you three feedback principles that set the BAR high 1. Behaviors 2. Awareness 3. Responsibility
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How to Receive Feedback
If someone offers you feedback, treat it as a valuable gift. We often find it hard to receive feedback - whether it's positive or critical. Let's see how to receive feedback effectively.
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Masters of Feedback: Kim Cameron - Positive Feedback
Kim Cameron is the founder of Positive Organizational Scholarship. This is the application of the ideas of Positive Psychology, Organizational Design, Citizenship, and much else, at the organizational level. At the heart of his thinking...
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Advertising Agencies: What They Offer and How to Select and Brief an Ad Agency
I guess the first question a business should be asking is ‘do I need an advertising agency?’ However, if the answer is ‘yes’, you’ll need to know what advertising agencies do, how to select one that’s right for you, and how to prepare a...
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How to Control Your Nerves Before and During Your Presentation
Many people would say that giving a presentation is the scariest thing they need to do at work. Indeed, some people who do it a lot still find it a real challenge to get their nerves under control. Happily, a little nervousness can give...
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Edward Lawler: Vroom Enhanced with Two Types of Expectancy
Victor Vroom’s Expectancy Theory of motivation is, perhaps, my favorite model of how motivation works. And my video on it is one of the most-watched on this channel. But Edward Lawler expanded on it in a small, but important way. He gave...
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What is the Cultural Web? Johnson & Scholes on Where Culture Originates
The Cultural Web of an organization is a model developed by Gerry Johnson and Kevan Scholes.
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Taking Care of the Wellbeing of People in Your Remote Team
Of course, the final challenge of managing a remote team is to take care of the welfare and wellbeing of people who can be a very long way from you. The usual quiet chat in an informal arrangement is off the table. And so too is your...
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What is Feedback? And Why Does it Matter?
It feels like everyone knows how important Feedback is at work. But do we really understand it? In this short video, I'll kick off our course on feedback by giving a very clear answer to the questions: 'what is feedback?' and 'why does...
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How to Plan Your Feedback: 10 Question Process
If you want your feedback to go well, then plan it. Here are ten questions to plan your feedback.
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How to Give Formal Performance Feedback: 8-step Feedback Process
Everything works better when you have a process to follow. This 8-step feedback process for giving formal performance feedback will give you confidence
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What is the Starfish Model for Giving Feedback?
The Starfish Model offers you a quick and future-focused way to give formal and informal feedback.
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Receiving Feedback: How to Ask for Feedback
We know that good performance feedback can help us grow, develop, and improve. But we don't find it easy to ask for it. In this video, I'll tell you how to ask for feedback.
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Teamwork: Your Team Working Problems Solved
Teamwork is not easy. So, it is likely that, from time-to-time, you will run into team working problems. In this video, we’ll look at four of the most common.
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Team Leadership: Handling Team Problems
Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems.
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Katzenbach and Smith: The Wisdom of Teams
The Wisdom of Teams by Jon Katzenbach and Douglas Smith is a true classic among Twentieth Century business books. It uncovers the wisdom of what teams can achieve, and how they can perform at their best.
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Types of Performance Feedback: 8 Varieties
There is a lot of jargon around performance feedback - and a lot of different types of performance feedback. Let's unpick them all.
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My Top Tips for Giving Great Performance Feedback: Give your Feedback a BOOST
Here are my top tips for giving great performance feedback, to give your feedback a real BOOST.