TED Talks
TED: How to foster true diversity and inclusion at work (and in your community) | Rosalind G. Brewer
When companies think of diversity and inclusion, they too often focus on meeting metrics instead of building relationships with people of diverse backgrounds, says Starbucks COO Rosalind G. Brewer. In this personable and wide-ranging...
Seven Dimensions
Actively Listen and Understand Their Perspective
Showing empathy starts with acknowledging another person’s situation and feelings, and showing compassion. Empathy involves imagining the other person’s perspective and responding thoughtfully. In this program, psychologists Eve Ash and...
Seven Dimensions
Be Open and Friendly to Build Rapport
Rapport is a connection with another person, which can happen instantly or develop over time. In this program, psychologists Eve Ash and Peter Quarry explain how to build rapport through openness and friendliness. Learn simple strategies...
Seven Dimensions
Asking Open and Tag Questions
Asking questions makes conversations more engaging and helps build rapport. The type, tone, timing, and framing of questions all influence the quality of a conversation. Questions should be respectful and suit the situation and your...
Seven Dimensions
Introduce and Talk About Yourself in Conversation
Meeting new people can be daunting, especially if you feel shy, but this program will help you introduce and talk about yourself with confidence. Learn to describe yourself briefly, ask engaging friendly questions. Psychologists Eve Ash...
Curated Video
Haz que tu nuevo empleo sea un éxito
Comenzar un nuevo trabajo, ya sea un ascenso o el traslado a una nueva organización, puede ser un reto, incluso para las personas más cualificadas y trabajadoras. A la mayoría de los recién contratados se les concede un período de...
Curated Video
Empieza un nuevo empleo de forma impresionante desde el primer día
Desde el primer día en un nuevo trabajo hay que causar una buena impresión. Lleva tiempo adaptarse al nuevo entorno, y la forma en que te adaptas y te comportas es tan importante como tus habilidades laborales. En este curso, la...
Seven Dimensions
Ways to Increase your Emotional Intelligence
Ways to Increase your Emotional Intelligence is a video to help anyone improve their EQ. A person's IQ (Intelligence Quotient) is a measure of their ability to solve problems and think logically. EQ (Emotional Intelligence Quotient)...
Seven Dimensions
5 Steps to Mend a Strained Relationship
5 Steps to Mend a Strained Relationship is a video that will help anyone develop essential conflict resolution skills. When work relationships are strong, they can be a source of energy, learning and support. But when they are strained...
Seven Dimensions
Start a New Job Impressively from Day 1
Be proactive and come prepared; Get to know people including your manager. Be friendly and engaged; Clarify what is expected of you – your tasks and responsibilities; Show enthusiasm, ask questions and take notes; Build relationships...
Seven Dimensions
Overcoming Loneliness
Make time and space for conversations; Be open to talking with people you don't know; Join clubs or online interest groups; Listen to other people who feel lonely;
Seven Dimensions
Make your New Job a Success
Learn how the business works – ask questions, listen and observe; Understand the organization's unspoken rules and culture; Clarify your role and how you fit in; Build relationships; Maintain a healthy work-life balance; Demonstrate...
Seven Dimensions
Leap out of Loneliness
Learn about the impact of loneliness and how it affects health and wellbeing; Understand how to get out of a loneliness rut; Discover that people are more receptive than you might expect; Learn ways to make a connection with others;
Seven Dimensions
Conversation Skills: Starting a Conversation
Be friendly and positive; Start with small talk and comment on something in the moment; Show interest in the other person; Pay attention to body language.
Curated Video
Attending Meetings - Networking and Relationship Building
Attending meetings is a brilliant opportunity for networking and relationship building. No, let's go further... If you want to get the best value out of the meetings you attend, relationship building and networking are a vital part of...
Curated Video
What Is Digital PR
Explore the dynamic world of digital PR in this informative video. Learn what digital PR is and how it can enhance your brand's online reputation, visibility, and credibility. Discover the strategies and techniques to effectively engage...
Amor Sciendi
Why is Typewriter Eraser, Scale X by Claus Oldenburg and Coosje Van Bruggen? | Thing Theory
This video is about the sculpture Typewriter Eraser, Scale X by Claus Oldenburg and Coosje Van Bruggen and influenced by Thing Theory by Bill Brown. It's also about Oldenburg's soft sculptures.
Communication Coach Alex Lyon
How to Build Relationships at Work
Learn how to build relationships at work in this video.
Curated Video
How Relationship Building Leads to Entrepreneurial Success
Part 2/3 of Dawn Halfaker series: The video features founder and CEO Dawn discussing her experience starting a government contracting company as a veteran. Don shares her motivations for starting her business and the challenges she faced...
Seven Dimensions
Managing Emotions When Dealing with Difficult People
In this video, the speaker discusses the importance of managing emotions when dealing with difficult people. They highlight that reacting emotionally, particularly with anger, can escalate conflicts and have negative effects on one's...
Seven Dimensions
GIVE for Good
GIVE for Good explains the power of giving at work and in life. In this video, psychologist Eve Ash explains that GIVE stands for gratitude, initiative, volunteering and enthusiasm.
Seven Dimensions
Developing a Service Level Agreement
In this video, we explore the concept of a Service Level Agreement (SLA) and its importance in establishing commitments between service providers and clients. We discuss the key aspects covered in an SLA, such as quality, availability,...
Seven Dimensions
Strategies for Dealing with Difficult People
In this video, the speaker discusses strategies for dealing with difficult people by building bridges and establishing rapport. They emphasize the importance of finding areas of cooperation and common ground, as well as mirroring the...
Curated Video
COMPROMETERSE CON LOS CLIENTES DE FORMA VIRTUAL - Engage with Clients Virtually
Este vídeo esta diseñado para mejorar su trato con los clientes en línea y en el espacio virtual mediante la adopción de sencillas estrategias recomendadas por el experto en comportamiento, Peter Quarry. Aprenda siete formas sencillas de...