“In the future, companies will succeed or fail based on how much their people enjoy their work,” says management consultant Rosie Sargeant. She offers three tips to make work more joyful, increase employee retention and boost customer...

With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the...

Profit, revenue, income, assets, cash flow -- all these words mean money, but they all have specific uses. In business, money is important to us and we want to describe it as accurately as possible.

Have an idea you're yearning to turn into a business? Julissa Prado, founder and CEO of Rizos Curls, explains how she was inspired by the Latino and immigrant communities she grew up in -- and shares 3 principles that guide her in her...

After a public health crisis in Flint, Michigan, triggered by high levels of lead in the drinking water, a number of programs are working to encourage good nutrition for children in order to prevent recurring effects of the neurotoxin on...

In 2015, Gravity Payments CEO Dan Price announced he would raise the company's minimum wage to $70,000 a year by 2017 and slash his own compensation by more than 90 percent. More than a year later, Price reports the company's revenue and...

We’re used to competitions with clear winners and losers: baseball games, math olympiads, pie-eating contests, and games involving thrones. We crown a victor and everyone else goes home empty-handed! In business, though, there isn’t just...

Companies worldwide are pledging to play a more meaningful role in the well-being of their employees, customers and the environment. How can they turn their promises into action? From creating a representative boardroom to committing to...

Entrepreneurs do have to wear a lot of hats, but we need to understand where we fall short and where other people or products could help get the job done. We can’t be an expert in everything or have time to do everything. But some people...

People everywhere are using Zoom to work, take classes, do yoga -- and even get married. The company's CEO and founder Eric Yuan reflects on how they developed the world's most popular video chat software and envisions a digital future...

It can be hard to strike the right tone or know what’s going to appeal to someone, but there are tricks. We can craft a narrative and use well-placed emotional appeals to tell customers a story.



Even if you don’t consider...

The United States has a lot more power outages than other countries do, and fixing this problem will be a massive undertaking.

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Across the United States, the average customer loses...

I was the first woman president of an African nation, and I do believe more countries ought to try that, says H.E. Ellen Johnson Sirleaf, Nobel laureate and former president of Liberia. Telling the story of how Liberian women helped...

You founded a company that manufactures meatless burgers that are sold in stores worldwide. But you've recently received awful news: three people in one city died after eating your burgers. A criminal has injected poison into your...

We've made incredible advances in technology in recent years, but too often it seems only certain fortunate people can benefit. Engineer Krista Donaldson introduces the ReMotion knee, a prosthetic device for above-knee amputees, many of...

The days are past (if they ever existed) when a person, company or brand could tightly control their reputation -- online chatter and spin mean that if you're relevant, there's a constant, free-form conversation happening about you that...

Why are all the gas stations, cafes and restaurants in one crowded spot? As two competitive cousins vie for ice-cream-selling domination on one small beach, discover how game theory and the Nash Equilibrium inform these retail hotspots.

No business, no matter how innovative and amazing it is, will survive if people haven’t heard of it. If people don’t know something exists, they’ll never be able to purchase it. It’s time to work on our communication skills.

Imagine if the only videos on YouTube were people looking for love. That could have been the world we lived in! Before it had 1.9 billion users per day, YouTube started as a video-based dating service, complete with the truly excellent...

IKEA currently makes up 0.1 percent of all global carbon emissions -- but by 2030, they're planning to be carbon negative across their business. Discussing new thinking about the lifespan of their products, from the forest to the...

To figure out if an idea is as good as we think it is, we have to talk to our customers. We’ve said it over and over again. We have to ask them what they like, dislike, want, or need, and we want honest feedback about our product or...

Navi Radjou has spent years studying "jugaad," also known as frugal innovation. Pioneered by entrepreneurs in emerging markets who figured out how to get spectacular value from limited resources, the practice has now caught on globally....

Businesses need to stop cutting labor costs and start investing in people, says social impact investor Warren Valdmanis. In this perspective-shifting talk, he breaks down the essential ingredients of a "good" job -- which is more than...

Kindness can go a long way when it comes to reshaping a business. Having saved a fashion company from the brink of bankruptcy, entrepreneur James Rhee shares the value of investing in a culture of compassion at work -- and shows why we...