This site describes how to make good initial immpressions by developing adequate telephone skills. Students who practice these skills will be more prepared for job interviews and careers.

The Corps of Discovery stayed with the Mandan tribe for the first winter of their epic trip to the Pacific Coast. Read the entries in the Journals of Lewis and Clark to get first impressions and descriptions of the Native Americans who...

The Indian Reorganization Act of 1934, which became known as the Indian New Deal, dramatically changed the federal government's Indian policy. This letter by Antonio Luhan to the then-Indian Commissioner gives an impression of its...

This lesson focuses on effective visual delivery including appropriate dress and open posture, eye contact and facial expressions, body movements and gestures, and effective visual aids.