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Work 911: Basic Negotiating Tips
Site provides an excellent article, including an overview to the concept of negotiation, barriers to negotiation, and several useful tips for how to successfully negotiate. SL.9-10.1d Possitive Communication Stratagies
University of Texas at Austin
University of Texas: Learning to Be Assertive
A one-page information page on learning how to be assertive.
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Communicating at Work: Five Basic Human Needs
Students will learn about the five basic human needs and how to address them in the workplace through these learning activities. An assessment is included.
University of Pennsylvania
U Penn Library: Dreiser's Critical Reputation
A scholarly paper on Theodore Dreiser's "Sister Carrie" and the problem of using words to communicate as opposed to tone and other non-verbal means.
Other
Cooperative Communcation Skills: Emergency Kit [Pdf]
This site is provided for by Cooperative Communication Skills. Seven suggestions for resolving or refusing conflict before it gets out of hand. SL.9-10.1c Active Participation. CCSS.ELA-Literacy.CCRA.SL.1, SL.11-12.1c Questions/Part
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