Pupils design career portfolios, which will demonstrate the skills and knowledge they have acquired during their schooling and personal endeavors, using the wide variety of worksheets and activities provided in this resource.

Discusses four inevitable components of interpersonal communication. These principles occur in real interpersonal interaction and are basic to communication.

Is empathic listening so obvious as to be moronic? Does it work? Here's a dissenting viewpoint of some of the more popular listening, communication, and interpersonal relationship theories.

Discusses communication barriers, particularly in the work environment, and examines how to overcome them. Barriers discussed include noise, faulty feedback, poor media selection, mental barriers, poor word selection, time and space...