American Bar Association
American Bar Association: How Courts Work: Mediation
Mediation provides an alternative way for people to work out their differences without going to court. Learn what mediation is, the process involved, and what its advantages are.
Other
Mediate: Graphic Facilitation Focuses a Group's Thoughts
This article discusses what graphic facilitation is and how it can focus a group's thoughts and understanding. An example is provided showing how it resolved a conflict between two groups.
Other
Problem Solving/negotiation
This site is an advertisement, but it has some good information regarding the negotiation process, e.g., seven steps that are common to all negotiations.
Sophia Learning
Sophia: Labor Disputes: Lesson 1
At the end of this tutorial, the learner will understand how conflict resolution processes - especially mediation and arbitration - are used in labor disputes. It is 1 of 3 in the series titled "Labor Disputes."