Other
Negotiation Styles in Mediation
This article presents five styles or methods most often used by negotiators and methods of dealing with each.
PBS
Pbs Learning Media: Labor Disputes
In this Wide Angle video, view a case study of the mediation of a disagreement between an employee and his former employer in China's courts.
University of Pittsburgh
University of Pittsburg: Communicating Behaviors for Effective Work Groups
Successful working groups are marked by a range of different communication behaviors-actions people do with words and gestures, which they can practice and improve over time. This site lists seven behaviors to improve communication in...