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Hub Spot: 14 Ways Technology Will Affect the Future of Customer Service
The progress of video, real-time messaging, chatbots and artificial intelligence (AI), cryptocurrencies, self-service, and even customer success itself, all present the potential for big changes in the day-to-day workings of customer...
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Space Applications Centre: Geographical Information System Concepts
The introduction of this article explains why GIS data is so critical to a government being able to plan for natural resources development and management. The article goes on to explain key geographic concepts, what GIS is and why it...
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