Provision of Customer Service and its Benefits

"Selling is important in all professions because it involves synthesizing information and persuading people." Rather than using this as a lesson on how to sell a product, this resource might best be used as an inquiry into what goes into...

It's well known that people should get eight hours of sleep each night, but exactly why is that? Follow along with this short video as it investigates the crucial role sleep plays not only in peoples' physical health, but their memory...

We know that businesses can make a profit and improve their worth, but can a nation do the same? Scholars investigate the Gross Domestic Product in the seventh video lesson of a 10-part economic series. They analyze how a nation creates...

What happens when the price of an item goes up or down? Does the shift automatically affect the purchasing of that item? Historians use a short podcast to research the idea of elasticity on demand. They analyze the impact a price of an...

The 19th podcast of a 21-part series on economics focuses on the costs of production when running a business. Historians analyze the difference between fixed, explicit, and implicit costs. They use mathematical equations to find total...

Are those clouds or smog hovering above large cities? The fifth episode of a 10-part economic series looks into how the use of goods and services has both positive and negative externalities. Scholars use a short video to analyze how...

Students explain the electronic preparation and transmission of tax returns. They describe the ways to prepare and transmit tax returns and explain the benefits of electronic tax return preparation and transmission.

Does it ever seem like the more money you get, the more you spend? A short video lesson introduces the concept of goods and services changing hands in a circular flow pattern. Scholars analyze how businesses make money from selling goods...

How can a mobile card reader impact the economic growth of a restaurant? Scholars investigate the concept of growing a business by using human resources in addition to tools and equipment. The 15th podcast of a 21-part series on...

Bill Gates delves into the big money world of state budgets in the United States, emphasizing the need for greater scrutiny and developing a deeper understanding of the implications of worsening deficits. Gates incorporates a variety of...