Telephone Etiquette & Procedures

Students are introduced to the proper way to talk on a telephone as an administrative assistant. In groups, they practice with one another in what to do in different situations. To end the lesson, they watch a PowerPoint presentation to reivew the concepts.

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Resource Details

Grade
9th - 12th
Subjects
Economics & Business
3 more...
Resource Type
Lesson Plans
Instructional Strategies
Skills Practice
1 more...
Usage Permissions
Fine Print