American Psychological Association
A Silent National Crisis: Violence Against Teachers
School violence is becoming an epidemic in America. How can schools protect their teachers—and teach them how to protect their students? Read an important brochure about how violence affects teachers personally, emotionally, financially,...
Other
Mediate: Preventing Conflict Through Facilitation
The role of facilitation is discussed in this article. Highlights the idea of facilitation as a pre-conflict tool versus mediation being a post-conflict tool. The term is analyzed and explained as well as the importance of its role.
Other
Crn Conflict Resolution Kit
Conflicts are part of life. Children do not go through it without experiencing conflict, so it's only fair that they are taught how to cope with it. This site provides a 12-step kit and a checklist to review progress. Each step is...
Other
Mediation Information and Resource Center
This site is about conflict resolution, and different methods. It gives a directory to many links.
American Bar Association
American Bar Association: How Courts Work: Mediation
Mediation provides an alternative way for people to work out their differences without going to court. Learn what mediation is, the process involved, and what its advantages are.
Other
Mediate: Graphic Facilitation Focuses a Group's Thoughts
This article discusses what graphic facilitation is and how it can focus a group's thoughts and understanding. An example is provided showing how it resolved a conflict between two groups.
University of Colorado
University of Colorado: The Resolution of Conflict Book Summary
This site contains a book review of Morton Deutsch's book, "The Resolution of Conflict." The summary is mainly about conflict and how to determine if the outcome will be productive or destructive. The second half of the summary applies...
Other
National Association for Community Mediation
This is an organization whose goal is to provide people with a safe way to solve conflicts without lengthy and costly litigation or violence.
Other
Conflict Resolution Techniques
This site gives readers classic strategies to diffuse tense situations. Ideas are practical and useful. A great starting place for learning about conflict resolution.
University of Colorado
University of Colorado: Finding Commonality in Negotiations
Site presents examples of possible areas of commonality, especially when faced with diversity and adversity, on which to build in order to successfully negotiate a solution to a conflict.
University of Florida
University of Florida: Conflict Resolution
This site presents findings of a study of the use of conflict resolution and peer mediation in middle schools. Only samples of the training and classroom materials are available.
Other
The Internet Mediator
Use this entire site to learn about how mediators are trained, how to mediate on-line, and why mediation is necessary.
Other
Marketography: Conflict Perspective: A Mediated Culture
Examines mass media and its relationship with society. In the past, it was a one-way relationship and mass media influenced society. Now it works in both directions, with society providing feedback to and influencing mass media. The...
Sophia Learning
Sophia: Different Styles of Mediation
At the end of this tutorial, the learner will understand that mediation is one of many conflict resolution methods, with a number of variants.
Sophia Learning
Sophia: Conflict Resolution in Action: Lesson 1
At the end of this tutorial, the learner will understand the range of situations in which conflict resolution can be applied, and will know some of the major successes of the field. It is 1 of 3 in the series titled "Conflict Resolution...
Other
Work 911: Cooperative Communication
This site defines "Cooperative Communication" and provides examples and information as to how to apply it. Although the article is geared toward the workplace, it applies to all forms of communication, especially when negotiating....
Sophia Learning
Sophia: When Interests Are Values: Lesson 1
At the end of this tutorial, the learner will understand that some interests may be expressions of a party's personal values, and that values cannot be mediated. It is 1 of 3 in the series titled "When Interests are Values."
Sophia Learning
Sophia: Labor Disputes: Lesson 1
At the end of this tutorial, the learner will understand how conflict resolution processes - especially mediation and arbitration - are used in labor disputes. It is 1 of 3 in the series titled "Labor Disputes."
University of Colorado
University of Colorado: Negotiation
Contains information regarding the various types of negotiation and negotiating processes, including links for more in-depth information for certain types.
University of Pittsburgh
University of Pittsburg: Communicating Behaviors for Effective Work Groups
Successful working groups are marked by a range of different communication behaviors-actions people do with words and gestures, which they can practice and improve over time. This site lists seven behaviors to improve communication in...