Curated Video
What is Empowerment? The Organization Giving up its Power
What happens when organizations give up their power to the people within them? The answer is 'empowerment'.
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William Ouchi: Theory Z Organizations and Motivation
One of our most popular videos is the one about Douglas McGregor’s Theory X and Theory Y. As a result, people have asked me about Theory Z. Theory Z, which was developed by William Ouchi, to describe the adoption of Japanese ideas of...
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Introduction to Cross-Cultural Teams
Diversity can improve results. But plenty of research shows that multicultural teams and diverse teams tend to perform less effectively than homogenous teams, when not managed well. In this video, I introduce the topic of cross-cultural...
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Developing Cross-Cultural Awareness: The Stages
What is the process for creating deep cross-cultural awareness and moving towards leading cross-cultural teams effectively?
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Dimensions of Cross-Cultural Differences: 10 of the Biggest
We can think of cross-cultural differences as different average positions along a number of scales from one extreme to another. Let’s look at ten of the most important of these scales.
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Edgar Schein's 3 Levels of Organizational Culture
Edgar Schein, of the Sloan School of Management, was interested in understanding organizational culture. He analyzed organizations into three distinct levels of organizational culture: artifacts (the surface manifestations of culture),...
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Introduction to Managing Remote Teams
Perhaps the biggest challenge for a Team Leader is managing a remote team. We evolved to work together in small groups and in a small area. Now, managing remote teams can involve people all over the globe. This throws up many challenges,...
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National Culture within an Organization: Geert Hofstede's 6 Cultural Dimensions
In his book, Culture’s Consequences, Dutch cultural psychologist Geert Hofstede, brought the term Organizational Culture into common use. His original work at IBM identified 4 dimensions of national culture. Later, he extended this to 6...
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How we Work: Geert Hofstede's 6 Cross-Organization Cultural Dimensions
In the 1980s, the Dutch cultural psychologist Geert Hofstede returned to the study of culture, but focused on an analysis of organizational practices. The authors identified six cross-organizational dimensions that separate and define...
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Harold Geneen: Data-driven Charismatic Organization
Harold Geneen was a successful business leader that transformed an ailing business, ITT, into a Data-driven Charismatic Organization. Under his leadership, it grew and grew.
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Edgar Schein: The Master of Organizational Culture
Edgar Schein is a social psychologist who has introduced many ideas around organizations and organizational culture. His thinking is at the heart of the subject.
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Feedback Failure: What if Your Feedback Doesn't go to Plan?
Feedback can start to seem routine, in a well-run team. But feedback doesn’t always go to plan. In this video, we’ll look at four of the most common reasons why feedback doesn't go to plan – and what to do about each type of feedback...
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Robin Fincham: Three Levels of Organizational Power
Etzioni talked about the types of Power that organizations wield. But where does it come from? Robin Fincham, a British academic, has given us a helpful analysis of three levels from which organizational power emanates.
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Introduction to Organizational Culture
Organizational Culture sits in the background of an organization: Collective patterns of behavior: its habits and rituals. It’s like the organization’s personality.
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What is the Cultural Web? Johnson & Scholes on Where Culture Originates
The Cultural Web of an organization is a model developed by Gerry Johnson and Kevan Scholes.
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Tips for Cross-Cultural Working: 10 + 1 Bonus
In readying yourself to lead cross-cultural teams, here are ten of my best practical tips... with a bonus on the end!
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Quinn and Cameron: Competing Values Model of Organizational Culture
Robert Quinn and Kim Cameron created a model of four organizational cultures. The Quinn and Cameron model is known as a “competing values framework” because it starts from two pairs of competing values.
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Creating Connection and Building Culture in Your Remote Team
Building connection and creating a distinctive culture will be far harder with a remote team. You must take the lead in making efforts to communicate well.
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Max Weber: The Father of Organizational Theory
Max Weber was a professor of political economy at the University of Freiberg. But he is known as the ‘Father of Organizational Theory’.
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When and Where to Give Feedback
Feedback is a vitally important management or supervisory activity. But the question is, when and where to give feedback? I'll split my answer into two cases...
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Kim Cameron: Positive Organizational Scholarship
Positive Psychology is an important component of modern workplace thinking. And Kim Cameron has been at the forefront of making it into a powerful force in organizational thinking, referring to it in this context as ‘Positive...
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First Impression - Appearance: How to Look the Part
We form a first impression of someone within a few seconds of meeting them. It's vital that you know how to create the right first impression for you. And the first thing that people notice is your appearance. So, you need to look the...
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The Fundamentals of Motivation - Motives, Drives, and being Blocked
In this video, let's start our solid content on workplace motivation with the fundamentals of motivation: - Drives - Motives - Intrinsic and Extrinsic Motivation - What happens when we find ourselves blocked
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What is Customer Relationship Management (CRM)? ...And How to Use it.
Customer Relationship Management, or CRM for short is a simple idea. Learn about your potential customers, and use that knowledge to strengthen your relationship with them. Use your stronger relationship to sell them your products or...