Curated OER
Business Letters: Writing a Letter of Complaint
Young scholars analyze the language features and layout of a letter and discuss the language used to describe the features. They write a letter of complaint, requesting that the problem be fixed, using the appropriate language and layout.
Curated OER
Letter Writing
Students read and review business letters and informal letters and evaluate the different components necessary for each type of letter. They write a business and an informal letter then convert a business to an informal letter and vice...
British Council
Unit 4: Starting and Finishing Emails
Time to get started, and finish up! Budding business scholars get wise to the ways of beginning and ending e-mails. The fourth lesson in a series of nine career education and skills activities examines formal versus informal ways of...
Anti-Defamation League
Stereotypes of Girls and Women in the Media
A two-part instructional activity has scholars researching the stereotypes in portraying women and girls in the media and the impact of these representations. To conclude the instructional activity, participants write a letter of praise...
Curated OER
Letter Writing Basics
Students construct a letter about a classroom issue as a class. They then write a letter individually that requests information, file a complaint or complement, or write a letter to the editor/legislator.
Council for Economic Education
Satisfaction Please! (Part 1)
The topic of consumerism seems easy to those who participate actively in the US economy, but pupils who are new to economics may see the idea as foreign. Help them understand their rights as consumers and what to expect when interacting...
Curated OER
Merge Letter
Students practice creating a database of addresses and a form letter and eventually merge that information into a letter. They create a from letter that incorporates the data sheet information in response to customers complaints...
Curated OER
Merge Letter
Young scholars create a database of addresses and a form letter, and merge that information into a letter.
Curated OER
Filing A Conusmer Complaint
Students discuss what makes good service and poor servies. They brainstorm ways to file a complaint when they receive poor service. Students work in pairs to practice making a consumer complaint verbally and in writing. This...
Practical Money Skills
Protecting Your Money
How can you tell if a commercial or salesperson is being misleading? Encourage your learners to protect themselves and their money with a lesson about consumer rights. They review laws that keep consumers safe from faulty claims and...
Council for Economic Education
Satisfaction Please! (Part 2)
Simply understanding consumer rights may not help people solve their problems. Understanding who to turn to becomes key in many different scenarios. Teach the value of various organizations that fight for consumer rights through...
Curated OER
Problems at Cliffs of the Neuse
Students assume the roles of members of the Cliffs of the Neuse Sate Park and must develop an action plan in response to a complaint about possible water quality problems and associated human illnesses. Students conduct research on the...
Curated OER
Quality Control and Quality Assurance
Students examine the importance of quality in modern business. They identify the internal and external demands for quality. They work together in groups to role play given scenerios.
Curated OER
All About Me
Learners examine their own personality traits and preferences. They use this information to write an autobiography.
Curated OER
Writing Skills: Statistical Report
A simple text analysis lesson plan, language learners transfer, order, and group information so that it is presentable. No apparent link to the five required worksheets.