Curated OER
Customer Service Skills
Young scholars discuss and identify customer service skills. They examine customer's notions of justice and the three types of customer service delivery. They role-play different scenerios as well.
Curated OER
The Egg Drop
Students design and create a container that allows a raw egg to drop from the second floor of a building without breaking. They develop and compute an invoice for project expenses using spreadsheet software. Students role-play a proposal...
Curated OER
ADULT ESOL LESSON PLAN--Level 5--Time and Money
Students, after defining and reviewing the extensive list of vocabulary words on the board, examine various banking systems and terms (loans, interest rates, investments, mortgages, etc.). They also show mastery of this task by...
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Demonstrate Selling Skills in Travel and Tourism Contexts
Students examine how different organizations use selling. They interpret data and analyze customer needs. They practice their selling skills in a sports tourism market.
Curated OER
Paws in Jobland: Shopping Center Quiz
Students develop research skills and the use of computer-based information. In this career lesson plan, students understand the variety of jobs there are in an area of work.