Curated OER
Market Research Methods in Travel and Tourism
Students examine the need for market research. In this tourism instructional activity, students use new vocabulary and research more about a tourism organization. They develop market research action to an organization.
Curated OER
Demonstrate Selling Skills in Travel and Tourism Contexts
Students examine how different organizations use selling. They interpret data and analyze customer needs. They practice their selling skills in a sports tourism market.
Curated OER
Supporting Organisations in Travel and Tourism
Students discover the infrastructure that supports the travel industry. They use a document to discuss how these types of businesses plan for the future. They examine how private and public organizations differ with regards to tourism.
Curated OER
Major Transport Routes 2
Students identify different transport routes used in travel and tourism. They research alternate forms of traveling instead of flying. They plan trips to a destination of their choice using alternate transportation methods.
Curated OER
Customer Service Skills
Students discuss and identify customer service skills. They examine customer's notions of justice and the three types of customer service delivery. They role-play different scenerios as well.