If you want to make progress, you will sometimes need to assert yourself. This is a short introduction to the key elements of assertiveness at work.

When effectuating a negotiation strategy, seek to understand the other party's culture. Find out how to show respect in the other culture. Identify cultural nuances, such as perception of personal relationships, physical interaction, and...

This video reveals how the phrase "save your reverence" was used in Shakespeare's era compared to its modern usage. Mercutio's playful mockery of Romeo's romanticism takes on a different tone when we understand the original context of...

In his book, Culture’s Consequences, Dutch cultural psychologist Geert Hofstede, brought the term Organizational Culture into common use. His original work at IBM identified 4 dimensions of national culture. Later, he extended this to 6...

Teams don’t always run smoothly. You can get conflict within your team and conflict between your team and other teams or outsiders. As team leader, it can fall to you to support your team through this conflict. And there are three (plus...

A vital part of your role in leading a virtual, or remote team is helping everyone to understand one another’s cultures, expectations, and norms of behavior.

Presence is that state where people cannot help but notice you are there - in a good way. And one half of the key to this is Physical Presence. Creating the Impression you are Completely Present.

When you meet a friend's parents, should you call them by their first name or their last name? Today find out how to approach this tricky name question in professional and casual situations in American culture.