Curated OER
The Customer Service Chain
Students identify and interpret the importance of customer service.
Then they identify the concept of customer chain and the meaning of the quality paradigm. Students also identify and define the role of quality in competitiveness and...
Curated OER
How Was the Inside vs. Outside Paradigm Created?
Students, after listening to a lecture, examine Nigeria from slave trading to the Civil War as well as listen to the Arrested Development song about slavery. In addition, they create a circle diagram for essay #1.
Curated OER
Constant Craving
Students experience the effect of sensory stimulation through a guided visualization. They explore possible genetic relationships between drug addiction and the nervous system by reading and discussing, "Genetic Studies Promise a Path to...