Curated Video
How to Handle Deadlock - Negotiation Tools
One inevitable consequence of negotiation is deadlock. I hope it won't happen too often. But happen it will. So, you need to be prepared to handle deadlock and find a way forward. here are three strategies.
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How to Handle a Negotiation Breakdown - Negotiation Tools
What do you do if your negotiation breaks down? In particular, you have a breakdown in the relationship with the other party? That's why I developed my 10-step Breakdown Routine. The Breakdown Routine is designed (and tested) to rebuild...
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Servant Leadership: Leading Your Team in the Tuckman Performing Stage
In the Tuckman Performing Stage, teams don’t need guidance (they know their roles) nor supportive team leadership (they can manage their own care, collaboration, and conflict management). What they most need is to be allowed to succeed...
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What is The Agile Organization?
In a fast-moving competitive environment, where new technology can disrupt everything overnight, is Adhocracy nimble enough? Do we need an Agile Organization?
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What is Brian Robertson's Holacracy Organizational Model?
Holacracy is a form of Adhocracy, which we covered in an earlier video. But, whilst we are way past ‘peak adhocracy’, it seems that holacracy is thriving.
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How to Support Your Team through Change - 6 Steps
Change can be stressful. But it also brings with it, its own distinctive challenges. With change an almost constant feature of many workplaces, your ability to support your team through change is now a core skill for a team leader.
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Developing Cross-Cultural Awareness: The Stages
What is the process for creating deep cross-cultural awareness and moving towards leading cross-cultural teams effectively?
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Marketing Mix: The Fifth P - What is Positioning?
In our video on Marketing Mix, I identified Positioning as, perhaps, the most important of Jerome McCarthy’s omissions from his original 4 Ps of Product, place, Price, and Promotion.
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Managing Audience Questions in Your Presentation [inc the Tough Ones!]
What do business presenters fear more than presenting itself? Usually, it’s those tricky – or even hostile-seeming – questions from the audience. So, let’s see how you can handle them confidently and effectively. Get our Presentation...
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The Sales Process - a Summary of the 9 Step Selling Process
For some people, the idea of selling is scary, off-putting, even alarming. But, as a manager, you may sometimes be called upon to sell or help sell your organization’s products or services. But don’t worry. There is a straightforward...
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What are NLP Perceptual Positions? Putting Yourself in Another Person's Place
We sometimes use the phrase, ‘putting yourself in someone else’s shoes’. Well, NLP has a helpful technique that helps you do just that… and more. It’s called Perceptual Positions.
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NLP Change Work: How Does NLP Go about Changing People?
The biggest claims that NLP practitioners make are that NLP has a toolkit of methods for helping people to change. This includes things like lack of confidence, uncertainty about decisions, stress, and anxiety. So, what is the basic...
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Fundamental Model of Negotiation - the Basic Negotiation Process
Some people find the idea of negotiating uncomfortable. It feels like negotiation is about asking for more than you deserve. It is not. In this video, we'll get started on the basics with the Fundamental Model of Negotiation.
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Special Time: and How to Use it to Work Effectively
If you want to work effectively and be as productive as possible, you need to use the Special Time you have available to its fullest. So, in this video, let's look at what Special Time is, and the five types of special time you can use.
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Closing Stage of the Negotiation Process
People fear the closing stage of the negotiation process. They say: ‘what if they say “no” and it all breaks down?’ The truth is, if you do it right, closing makes yes more likely and any no will be a step along the way to ironing out...
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What is Empathic Negotiation? - Negotiation Tools
Empathic negotiation allows you to get an understanding of how the other party is feeling. This will help you build rapport and improve your ability to negotiate effectively. Almost magically, your empathy lets you create trust and...
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What is Brand Management? The Role of a Brand Manager.
Brand management is the creation and execution of plans to strengthen consumers’ brand perception of a brand.
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How to Give Formal Performance Feedback: 8-step Feedback Process
Everything works better when you have a process to follow. This 8-step feedback process for giving formal performance feedback will give you confidence
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Receiving Feedback: How to Ask for Feedback
We know that good performance feedback can help us grow, develop, and improve. But we don't find it easy to ask for it. In this video, I'll tell you how to ask for feedback.
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Receiving Feedback: Acting on Feedback - 8 Steps
To be effective in making change, we must take responsibility for acting on the feedback we receive
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What is the Marketing Channel Mix? Promotion Channel Strategy
Channel Mix is the ratio at which you assign resources to the different ways of communicating about products. It is a strategic document that identifies each channel that can deliver your messages and the optimum blend that maximizes...
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Facilitated Meetings: How to Run a Facilitated Meeting
A facilitated meeting is one where the chair or facilitator creates an effective conversation among participants. We can use facilitated meetings for exploring issues, resolving problems, generating ideas, or making decisions. They are...
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Conquer Procrastination: How to Avoid Putting Things Off
Procrastination is putting off doing something for no good reason. It is a time waster and a blight on our personal productivity. If you want to work effectively, you will need to conquer procrastination. And in this video, you'll get...
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Overcome Overwhelm: Dealing with the Feeling of Being Overwhelmed
When you feel overwhelmed by all the things you need to do, it can freeze you into not doing any of them. This will only make the situation worse. So, you need to seize control. And there's the way. It's my Overwhelm Routine.