Communication Coach Alex Lyon
Preview Statements for Presentation Introductions
A preview statement is the last part of a presentation or public speaking introduction. You see these especially for informative presentations. A good preview statement should be: 1. Brief. Concise phrases or even single words for each...
Curated Video
Bitesize Business English #24: Confirm
A bitesize series of lessons in Business English. More resources linked below. Remember to SUBSCRIBE!
Bill Carmody
Composing Effective Negative Messages
In this video, Bill Carmody provides valuable tips on composing effective negative messages. He emphasizes the importance of honesty, taking responsibility, offering solutions, showing empathy, maintaining a professional tone, providing...
Bill Carmody
Refusing Typical Requests and Claims
When it comes to business communication, how do you refuse a consumer request or claim? There's a way to do this professionally while still holding firm in your resolve. In this video, we explore how it's done.
Bill Carmody
Adapting to the Audience with Expert Writing Techniques
This video discusses the importance of knowing your audience, using the right tone, using simple language, writing in an active voice, addressing the audience directly, incorporating visuals, and using concrete examples and stories. It...