Entering & Exiting Conversations - Business Etiquette

Electronic Communications Privacy Act

This Video Explains Dealing with Distributive Negotiation Tactics

This Video Explains How to Improve Your Communication in a Negotiation

Addressing Others in Organization - Business Etiquette

This Video Explains Answering Interview Questions

This video teaches children the importance of respectful communication by emphasizing the use of polite language, active listening, and avoiding gossip and name-calling. It encourages children to be kind, honest, and considerate in their...

In this video, the teacher discusses the importance of listening and respectful communication. They emphasize the need to pay attention, use appropriate language and tone of voice, and show respect for others' opinions. The teacher also...

In this video, Nova takes children on an adventure to explore the power of forgiveness. Through a story about a family incident, Nova explains the importance of asking for forgiveness and forgiving others. The video also introduces three...

Karin Hurt inspires courage confidence, and innovation. A former Verizon Wireless executive, she’s known for growing courageous leaders, building great cultures, and inspiring high-performance teams.



She’s the award...

Karin Hurt inspires courage confidence, and innovation. A former Verizon Wireless executive, she’s known for growing courageous leaders, building great cultures, and inspiring high-performance teams.



She’s the award...

Margaret Thatcher was a late 20th Century British politician and Prime Minister of the United Kingdom. She knew that ‘You may have to fight a battle more than once to win it.’



Salespeople know that you may need something...

I had an interesting conversation last week, with an experienced Project Manager. I remembered a similar discussion with another PM, at the end of last year. And it left me comparing the approaches the two of them...

Project Management is 80 percent communication. And the bit we fear is the challenging communication that comes with pressure, emotions, bad news, and high stakes.



But a project manager needs the communication skills to...

In the first of our three part series on disabilities in the workplace, Lou Orslene of the Job Accommodation Network explains the process of disclosure; notifying your employer (or potential employer) of any medical condition that...

Career fairs are one of the best ways for students to meet prospective employers and ultimately land a job. But you can't just roll out of bed and show up! Billy walks us through all the steps to make the career fair a success, from...

No matter the industry, networking is essential to a long, successful career. The most successful networkers know that the real work begins well before the event begins and ends long after you get home. Preparation and follow-up are just...

Mentoring is a way to pay forward all the help you have had through your career. But, as with many gifts, they often repay the giver as much as the receiver. Mentoring is a great way to learn...

As a Project Manager, you’ll often need to facilitate meetings. In this video, we will look at the basic facilitation techniques and the disciplines for how to facilitate a meeting.   



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If you want people to listen to you; you have first to get their attention, and then hold it. Here's how.



Speaking so people listen starts before you open your mouth, when people decide whether you are someone...

The GROW Model of coaching is the best-known and most widely-used coaching model. And coaching is a hugely valuable way for Project Managers to develop our team members. So, what is the GROW Model of Coaching?

When things start to get out of control, good governance demands you make an Exception Report. Here's how...

Where do ideas come from? Creativity and innovation are a little mysterious. But they are important for anyone who works on a project management environment.



So, in this video, I will share my thoughts on where ideas come...

As you become a more experienced Project Manager, you will one day be called upon to manage multiple projects. And this does not just apply to full-time Project Managers…



This is a question I have been asked about a lot by...