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9 reviewed resources for telephone etiquette

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Other Resource Types (9)
Lesson Planet: Curated OER

Telephone English

For Students Higher Ed
For this telephone etiquette worksheet, students will focus on words or phrases used over the phone. Students will read 7 questions or phrases and choose the correct answer or response to each.
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Manners at Work: Corporate Etiquette Study Guide

For Teachers Higher Ed
Although this study guide is meant to accompany a 20 minute video which is not included, the pre-test, role-play exercise, and the phone and electronic communication etiquette rules are of value.
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Telephone Skills

For Teachers 10th - 12th
Students discuss how to contact a potential employer with a phone call to the company and all the questions that may be asked. They use modeling and role-playing to provide an opportunity to practice telephone skills when contacting a...
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Telephone Etiquette & Procedures

For Teachers 9th - 12th
Students are introduced to the proper way to talk on a telephone as an administrative assistant. In groups, they practice with one another in what to do in different situations. To end the lesson plan, they watch a PowerPoint...
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The Phone is for You/Wrong Number

For Students 3rd - 6th
Review basic phone etiquette with your English language learners. There are two example conversations shown. Now, create a few examples of your own! 
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ESL: Using the Telephone

For Teachers 12th
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
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The Social Skill of Communication

For Teachers 5th
Fifth graders explore communication by analyzing manners. In this social skills lesson, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....
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Mobile Phones

For Teachers 5th - 9th
Why do we use phones? How does our language change on the phone? Learners practice phone conversations with the dialogues provided. They practice written phone dialogues with a partner, and create and perform phone conversations to...
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S'More Mores

For Teachers 7th - 9th
Students consider social practices common to their target language. They work in pairs to research social practices common to the target language society that differ from those in the United States. They prepare a three-minute...

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