Customer Role Play

In this ESL instructional activity, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.

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Resource Details

Grade
12th - Higher Ed
Subjects
ESL & ELD
Resource Types
Worksheets
1 more...
Audiences
For Teacher Use
1 more...
Usage Permissions
Public Domain