Customer Role Play

In this ESL worksheet, learners listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.

12th - Higher Ed ESL & ELD 26 Views 16 Downloads
Resource Details

Resource Types
1 more...

What Members Say

Crystal M.
As a new teacher, Lesson Planet has helped me find material that otherwise would not be at my disposal.
Crystal M., 1st year teacher
Nashua, IA