Issues and Complications of Delivering Quality Customer Service

Students identify how tourism organizations can improve their customer service. They examine the benefits that customer service can bring to the business. They use this knowledge and compare it to a passenger airline.

9th - 12th Social Studies & History 17 Views 27 Downloads
Resource Details

Social Studies & History
1 more...
Resource Type
Lesson Plans
Instructional Strategy
Inquiry-Based Learning

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