Lesson Plan

Issues and Complications of Delivering Quality Customer Service

Curated and Reviewed by Lesson Planet

Students identify how tourism organizations can improve their customer service. They examine the benefits that customer service can bring to the business. They use this knowledge and compare it to a passenger airline.

36 Views 47 Downloads
Resource Details
9th - 12th
Social Studies & History
1 more...
Resource Type
Lesson Plans
Instructional Strategy
Inquiry-Based Learning