Issues and Complications of Delivering Quality Customer Service
Students identify how tourism organizations can improve their customer service. They examine the benefits that customer service can bring to the business. They use this knowledge and compare it to a passenger airline.
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Was Congress’s Violation of the First Amendment During the McCarthy Era Justified?
“I have in my hand 57 cases of individuals who would appear to be either card carrying members or certainly loyal to the Communist Party. . .” Senator Joseph McCarthy certainly stirred the pot with his claims. The result was a series of...
7th - 11th Social Studies & History CCSS: Adaptable
The Customer Service Chain
Students identify and interpret the importance of customer service. Then they identify the concept of customer chain and the meaning of the quality paradigm. Students also identify and define the role of quality in competitiveness and...
9th - 12th Social Studies & History
The Squashed Tomato Challenge
Nepalese farmers are faced with long, arduous journeys to sell their crops (including tomatoes) to the local markets at the bottom of the mountains. With this in mind, your young engineers will be challenged to build a model that can...
7th - 12th Science CCSS: Adaptable