Issues and Complications of Delivering Quality Customer Service

Community service is the basis for a project based learning experience. Your class participates in four weekly activities that require them to research community issues and contribute their time and talent to assist those in need. This...

What better way is there to teach about human rights than by seeing them firsthand? Introduce your class or club to the spirit of service through a myriad of service project ideas. First in a series of human rights instructional...

A unit that teaches the difference between goods and services, the difference between producers and consumers, the difference between human, natural, and capital resources, and the difference between bartering/trading and buying/selling....

What would future archeologists learn from your scholars' personal belongings? Have them bring in a box of "primary sources" from their home. Discuss the difference between observations and inference, using some of your own items to...

High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...

Students determine how community members serve others. In this service learning activity, students interview community members who volunteer by serving others. Students then determine how they could serve their community.

Students explore the value in helping others.  In this ethics lesson, students use videos, worksheets, Internet articles and group discussion to develop a personal perspective on what it means to help others.

In this online interactive philosophy quiz worksheet, students respond to 25 multiple choice questions about Foucault's The Archaeology of Knowledge. Students may submit their answers to be scored.

Students experience Hurricane Georges. In this Peace Corps lesson, students examine the devastation of Hurricane Georges by acting as a Dominican Republic citizen being interviewed by an international television network. Students...