Mandy State of Mind

High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...

Make the sale! Using the informational resource, scholars learn how to analyze the sales process to maximize profits. They design a poster depicting Maslow's Hierarchy of Needs, and then combine forces to create a PowerPoint presentation...

What better way is there to teach about human rights than by seeing them firsthand? Introduce your class or club to the spirit of service through a myriad of service project ideas. First in a series of human rights instructional...

Students examine global issues by planning and participating in a service project. In this Peace Corps activity, students use the provided guidelines to determine the type of service project they will complete in their community and...

Does the psychology of teams shut down open-minded thinking? According to psychologist Jonathan Haidt, the key to civility and open-minded discussion in our highly polarized society may be understanding our inherent moral roots. Haidt...

Should schools impose community service graduation requirements? In the final lesson of the Drafting Board series, learners solidify their practice of crafting an argument supported by sound reason and evidence.

A short video reveals the variety of skills required in the field of hospitality management. Viewers go behind the scene to find out what goes into running a bed and breakfast, planning a wedding, to running a movie theatre. Engaging and...

A lot goes on behind the swinging doors of a restaurant kitchen. Find out the meat of a restaurant manager's job with a short video that reveals the interpersonal, financial, and fine arts skills that serve these managers.

Young scholars begin the instructional activity by discussing what type of project they are interested in and how much time can be devoted. They also discuss why it is important to focus on the community and are introduced to the...

In this British Prime Ministers worksheet, students search for names of British Prime Ministers in a word search. Students search for 20 names.