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Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”

In this oral language worksheet, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.

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Resource Details

7th - Higher Ed
English Language Arts
3 more...
Resource Types
1 more...
Usage Permissions
Public Domain