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Issues and Complications of Delivering Quality Customer Service
Students identify how tourism organizations can improve their customer service. They examine the benefits that customer service can bring to the business. They use this knowledge and compare it to a passenger airline.
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Recruitment and Selection in Travel and Tourism
Young scholars identify the stages in recruitment and selection for the tourism business. They develop a flowchart involved when appointing someone to a position. They analzye their own strengths and weaknesses.
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Account -Recording Purchases/Cash Pmts - Spec. Journals
Students use the Internet as a resource to introduce them to various types of business journaling such as purchase journals, sales journals, cash payment journals and cash receipts journals. They review transactions in a general ledger...
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The Game of Persuasion
Students study vocabulary words and explore persuasive speaking. In groups, they support a given argument and generate ideas for a a persuasive speech. They discuss powerful words and strategies for persuasion. Students write a...
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Shopping Bag Challenge
Students design a shopping bag that will allow the consumer to immediately identify the store and understand the product that is being sold. They create an advertisement for a new shopping bag. Students choose their type of business to...
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BBC Learning English, Writing (Tone)
In this writing worksheet, students rewrite the informal business letter provided with the appropriate tone. This letter addresses possible employment in another country.
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Natural Disasters: Nature's Fury
Students explore the human experience. In this business ethics lesson, students analyze primary sources to develop an understanding of the American natural disasters of the 19th and 20th centuries and the implications they presented.
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And Now…the Supply Curve!
In this economics learning exercise, students use their problem solving skills to respond to questions regarding the supply curve and its impact on an individual's lemonade stand business.
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Understanding Labour Standards
Students examine labor standards. In this business activity, students examine the labor standards of Canada. They use the Employment Standards Booklet and Talk about Safety: Occupational Health and Safety, which are not available on this...
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Advertising's Hidden Messages
Students explore the hidden messages in advertisements. In this business lesson, students discuss the role that advertisements play in our lives. Students locate advertisements that use various advertising techniques. Students create an...
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Corporate Governance
Examine the role of the Securities Exchange Commission. Upper graders watch a short Bill Moyers video, analyze a political cartoon, complete a graphic organizer on the SEC, and develop SEC reform strategies to rebuild investor confidence.
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I'm The Taxman!
Students develop an understanding of how federal revenues are gained by taxes. This foundation enable students to decipher changes in federal tax policy. Groups of students study different types of taxes and prepare presentations on each...
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Dot-Com Gives Small Investors a Leg Up
Learners explore the concept of investing in stocks. In this investing in stocks instructional activity, students discuss how on-line stock traders have helped people save money. Learners discuss ways in which companies can make a...
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Saving, Investing and the Invisible Hand
High schoolers determine how the financial institutions of a market economy help channel savings to economic investment. They complete worksheets based on a teacher-led demonstration.
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Your Role as a Taxpayer: Why Pay Taxes?
Students evaluate the basic rationale, nature, and consequences fo taxes. They describe why governments need taxes as revenue to provide goods and servicesin this series of activities.
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Making Good Investments
Students compare different aspects of investing money from traditional savings accounts to money market accounts. They research investment accounts at local banks and compare them.
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Building Budgets
Students explore New York City's bid to host the 2012 Olympic Games. They estimate budget allocations for such a proposal while practicing the calculation of percentages.
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Farm Price Supports
In this economics activity, students study two diagrams about farm price supports and equilibrium price and use them to answer 8 multi-step short answer questions.
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Comeback Kid: Embraer has hot new jet
Students read an article from USA Today and participate in discussions and activities. In this reading comprehension lesson students analyze the article is from the money section of the newspaper and discusses the aircraft maker,...
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Radio Program #16-Sustainability
Learners identify elements of sustainable industries in the area and interpret their influence on the local economy. They discuss the types of goods and services that are provided by sustainable industries. Students observe common...
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Student Meets the Real World
Students interview a local business person in order to design an advertising or promotional for their business. They summarize the meeting and use the information to design two promotional items using available technology. They make a...
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Two American Entreprenuers: Madam C.J. Walker and J.C. Penny
Learners identify the attributes that helped Walker and Penney to succeed as entrepreneurs. They compare and contrast Walker and Penney for similarities and differences in backgrounds and business methods.
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Bookkeeping 101
Learners state the important questions that must be answered through the use of expense records. They design and test a method for recording business expenses.
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Hometown Heroes
Learners interview various entrepreneurs in their town, asking what they considered in starting and then operating their business. They compose a short essay to report their findings.
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