Curated Video
What is Peter Senge's Learning Organization?
Peter Senge wrote best-selling book, ‘The Fifth Discipline: The art and practice of the learning organization‘. This book has been rated by Harvard Business Review as one of the seminal management books. And his big idea was the Learning...
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What is the Adhocracy Organizational Model?
When did bureaucracy become a dirty word? Almost certainly when the idea of adhocracy emerged. The two are polar opposites: radically different ways to coordinate an organization. The one a set of rules and systems that overlay...
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What is The Agile Organization?
In a fast-moving competitive environment, where new technology can disrupt everything overnight, is Adhocracy nimble enough? Do we need an Agile Organization?
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What is Brian Robertson's Holacracy Organizational Model?
Holacracy is a form of Adhocracy, which we covered in an earlier video. But, whilst we are way past ‘peak adhocracy’, it seems that holacracy is thriving.
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What are Virtual Organizations?
Virtual Organizations... A term that has been widely used for many years now – but which is becoming even more prevalent following the impact of the 2020 Coronavirus pandemic, is Virtual Organization. But what exactly is a Virtual...
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What is the Team Leadership Continuum? [Tannenbaum & Schmidt]
Robert Tannenbaum and Warren H Schmidt set out a range of leadership behaviours. This model gives us a powerful team leadership continuum.
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Amitai Etzioni: How Organizations Secure Compliance
How do organizations elicit compliance from their members? Amitai Etzioni addressed this question, concluding that there are three types of organization, each wielding a different sort of power.
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Supporting Your Team through Team Stress: 4 Steps
Under pressure, teams get stressed. Team leaders need to be able to spot the signs of stress and support your team through stress.
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How to Support Your Team through Change - 6 Steps
Change can be stressful. But it also brings with it, its own distinctive challenges. With change an almost constant feature of many workplaces, your ability to support your team through change is now a core skill for a team leader.
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What is Empowerment? The Organization Giving up its Power
What happens when organizations give up their power to the people within them? The answer is 'empowerment'.
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William Ouchi: Theory Z Organizations and Motivation
One of our most popular videos is the one about Douglas McGregor’s Theory X and Theory Y. As a result, people have asked me about Theory Z. Theory Z, which was developed by William Ouchi, to describe the adoption of Japanese ideas of...
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Edgar Schein's 3 Levels of Organizational Culture
Edgar Schein, of the Sloan School of Management, was interested in understanding organizational culture. He analyzed organizations into three distinct levels of organizational culture: artifacts (the surface manifestations of culture),...
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National Culture within an Organization: Geert Hofstede's 6 Cultural Dimensions
In his book, Culture’s Consequences, Dutch cultural psychologist Geert Hofstede, brought the term Organizational Culture into common use. His original work at IBM identified 4 dimensions of national culture. Later, he extended this to 6...
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How we Work: Geert Hofstede's 6 Cross-Organization Cultural Dimensions
In the 1980s, the Dutch cultural psychologist Geert Hofstede returned to the study of culture, but focused on an analysis of organizational practices. The authors identified six cross-organizational dimensions that separate and define...
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Harold Geneen: Data-driven Charismatic Organization
Harold Geneen was a successful business leader that transformed an ailing business, ITT, into a Data-driven Charismatic Organization. Under his leadership, it grew and grew.
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Edgar Schein: The Master of Organizational Culture
Edgar Schein is a social psychologist who has introduced many ideas around organizations and organizational culture. His thinking is at the heart of the subject.
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What is Market Segmentation?
Every buyer is unique. But, in most industries, it is impossible to target marketing at individuals. So, instead, we identify broad classes of buyers who share within the class a set of needs and buying preferences. Identifying those...
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What is Public Relations (PR)?
How can your organization build the reputation it chooses? What it does and how the media represent it are important. So is advertising. But one way combines authenticity and control: good Public Relations, or PR.
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Masters of Feedback: Kim Cameron - Positive Feedback
Kim Cameron is the founder of Positive Organizational Scholarship. This is the application of the ideas of Positive Psychology, Organizational Design, Citizenship, and much else, at the organizational level. At the heart of his thinking...
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How to Create Excellent Visual Aids for Your Presentation
Make your presentation more engaging, more compelling and more memorable with good visual aids. And, let’s face it, that means slides. Whether you favor PowerPoint, Keynote, Google Slides, Prezzi, or another tool, how can you create...
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The Sales Process - a Summary of the 9 Step Selling Process
For some people, the idea of selling is scary, off-putting, even alarming. But, as a manager, you may sometimes be called upon to sell or help sell your organization’s products or services. But don’t worry. There is a straightforward...
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Sales Prospecting [Sales Process Part 1 of 9]
The sales process starts with prospecting. This is how we find potential future customers – or ‘prospects’.
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Pre-Sales Activities [Sales Process Part 2 of 9]
You have prospects, but it would be foolish to dive in and try to sell to them immediately. You need to prepare, and this is where the three pre-sales activities come in.
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CSR: Who are an Organization's Stakeholders?
A stakeholder is anyone who has any interest in what you are doing. They can be an individual or a group. So, in the context of Corporate Social Responsibility, who are the stakeholders who have an interest in what the organization is...