Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
For this oral language worksheet, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.
Curated OER
Customer Role Play
In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.
Curated OER
ESL Role Playing: Going To A Cafe
In this ESL worksheet, learners collaborate with classmates to role play going to a cafe to order coffee. Students use the dialogue provided. The vocabulary in the dialogue is typical of UK citizens and may be confusing to others.
Federal Reserve Bank
Prices: The Marketplace’s Communication System
Explore the dual role of prices as signals and incentives, and discover how prices are determined by buyers and sellers in the United States economy.
Curated OER
Collect the Eggs Game
In this Eggs Game activity, students cut out and put together the game board, tokens, cards and game spinner. Students try to collect the most eggs cards while playing the game.