Curated OER
Letter of Complaint
Learners analyze this letter of complaint to the city council by answering nine short-answer questions. They examine author's purpose, word choice, claims, rhetorical questions, and general observations. There is a focus on constructive...
Great Schools
Letter of Complaint
If you've ever received bad service or disagreed with a company's decision, writing a letter of complaint might be a good skill to have. Review the format of a letter, author's purpose, and other aspects of persuasive writing with an...
Curated OER
Writing a Letter of Complaint
Here is a very useful presentation on persuasive letter writing that's packed with great information. Learners discover when this type of letter is appropriate to write, then are shown a series of steps that would lead to a letter that...
Curated OER
Dangerous Road: A Letter of Complaint
Engage your English learners with this resource. To begin, learners describe a map to a partner. After a vocabulary exercise and a jumbled letter activity, pupils are asked to write their own letter. The letter reading and writing...
Curated OER
Business Letters: Writing a Letter of Complaint
Young scholars analyze the language features and layout of a letter and discuss the language used to describe the features. They write a letter of complaint, requesting that the problem be fixed, using the appropriate language and layout.
Curated OER
Letter of Complaint
Young scholars compose letters of complaint. In this written communication lesson, students read sample letters of complaint and use the provided graphic organizer to analyze them.
Curated OER
Letter of Complaint
Students write letters of complaint. In this written communication lesson, students use the active voice to compose letters of complaint to selected audiences.
Curated OER
I Hate to Complain but your Cheese Stinks
Students read and discuss the "fractured" fairy tale "The Stinky Cheese Man". They imagine that they are in the fairy tale and write a letter of complaint concerning the Cheese Man and how he stinks up the town.
Teach It Primary
What Letter Will You Write?
After reading "The Pied Piper of Hamelin," scholars discuss the emotions the events provoked in its characters. In pairs, writers compose a letter depending on the topic and style of their choice then reply to their own or a peer's...
Anti-Defamation League
Stereotypes of Girls and Women in the Media
A two-part instructional activity has scholars researching the stereotypes in portraying women and girls in the media and the impact of these representations. To conclude the instructional activity, participants write a letter of praise...
Roy Rosenzweig Center for History and New Media
The Articles of Confederation
Have you ever started a project only to realize you need to scrap it and start over? Scholars analyze the issues leading to the fall of the Articles of Confederation. A group investigation into Articles II, III, and VIII unveil the...
British Council
Letters Home
When you're writing historical fiction, the past really can become the present — especially if you're writing in the present continuous tense! Cover World War I, verb tenses, censorship, and letter writing with one informative lesson and...
Curated OER
Letters of Compliment and Complaint
Students practice writing letters of compliments and complaints about products they use. They use standard business format for the letters and are expected to have them reviewed by a peer. They mail the letters in and wait for responses.
Curated OER
Writing Applications: Different Types of Writing and Their Characteristics
Twelfth graders rewrite a story in a different format to understand the effects of the author's style. In this writing style instructional activity, 12th graders read Mark Twain's "The Celebrated Jumping Frog of Calaveras County" and...
Annenberg Foundation
Becoming Visible
The television and interstate highways both came of age in 1950s America. Scholars use film, text, and discussion to explore how these and other cultural icons shaped the literature of the time. Pupils also create a family history...
Curated OER
Writing a Letter
In this writing letters worksheet, students review the purpose and tone for writing a letter. Students brainstorm three goals to achieve when writing a letter of complaint. Students then circle the sentence examples that would be most...
Curated OER
Factual Writing: Letters
In this writing worksheet, 4th graders focus on the sentences that would be included in a letter of complaint. They read 5 sentences and decide whether each one would be include in the letter. They state their reason. They write the...
Curated OER
Letter Writing Basics
Students write a business letter with information regarding specific writing mechanics. In this writing lesson, students learn to write a business letter and they focus on one area of concern. Students follow a business letter...
Curated OER
Letter Writing
Students read and review business letters and informal letters and evaluate the different components necessary for each type of letter. They write a business and an informal letter then convert a business to an informal letter and vice...
Curated OER
Factual Writing: Letters
Students write a business letter. In this factual writing lesson, students complete an online activity. Groups also draft a reply to a complaint letter. A worksheet is included for extra practice.
Curated OER
Making an Argument: Effective use of Transition Words
Work on using transition words in context by prompting elementary and middle schoolers to write their own persuasive essays using transition words. They explore new forms of transition words and examine how they are used in an editorial...
Curated OER
Problems at Cliffs of the Neuse
Students assume the roles of members of the Cliffs of the Neuse Sate Park and must develop an action plan in response to a complaint about possible water quality problems and associated human illnesses. Students conduct research on the...
British Council
Unit 4: Starting and Finishing Emails
Time to get started, and finish up! Budding business scholars get wise to the ways of beginning and ending e-mails. The fourth lesson in a series of nine career education and skills activities examines formal versus informal ways of...
Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
In this oral language worksheet, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.