Catholic Charities
Telephone Skills
The challenge in telephone conversations is that speakers and listeners cannot rely on body language to communicate. This 31-page packet includes a curriculum guide, lesson plans, assessments, and resource lists designed to help language...
Curated OER
Telephone Skills
Students discuss how to contact a potential employer with a phone call to the company and all the questions that may be asked. They use modeling and role-playing to provide an opportunity to practice telephone skills when contacting a...
Perkins School for the Blind
Telephone Skills
What kid doesn't love talking on the phone? Learners with visual and intellectual disabilities get comfortable using several types of telephones. They begin by examining the phone, dialing, answering the phone, and then they work into...
Louisiana State University
Phone Skills - Alone and Okay
What do you do when you are alone and the phone rings? How do you handle an emergency situation? Learners discuss and practice how to use the phone when they are home alone. They use clear communication, look up phone numbers, and talk...
Curated OER
Telephone Skills: Role Plays
Students engage in a meaningful role play. ESL students develop their telephone skills by participating in a variety of role play scenarios which are imbedded in this plan.
Middle Tennessee State University
The Invention of the Telephone
All of the people in your class would agree that life would be different without the invention of the telephone! Study Alexander Graham Bell's most famous and influential invention through the primary source document of his sketch of the...
Texas Education Agency (TEA)
Professional Communications in Business
Leave a message after the beep! Using the fun resource, pupils brush up on their communication skills by practicing taking and receiving phone messages. Additionally, they recreate an interoffice memo and create a meeting agenda to...
Story Corps
The Power of Active Listening
Listen up! The game of Telephone launches a study of active listening. Class members watch a short video that demonstrates active listening and tips on practicing active listening. Pairs then interview each other and practice their...
Curated OER
Yakety-Yak
Do talk back! The transcript of one side of a telephone conversation launches a study of dialogue. Class members imagine the response of the speaker on the other side of the conversation and record these responses on the provided...
Curated OER
Insurance Quotes
You're in high school and you just got the coolest car ever! But, now you need to start thinking about car insurance. Luckily, your teacher prepared you by engaging you in a life skills lesson like this one. The class actually calls...
Curated OER
Adult ESOL Lesson Plan - Effective Telephone Communication
Students examine and practice the ability to use basic residential telephones. They practice specific phrases and vocabulary terms to assist them with this task. In addition, they practice writing down each other's phone numbers.
Curated OER
Telephone Communication
Students role-play telephone conversations. They view a video of a telephone conversation and discuss the vocabulary used during the conversation. They practice conversations and substitute responses.
Missouri Department of Elementary
Listening Exercise
Active listening is key to interacting with others in a way that shows respect. To develop their skill as listeners, high schoolers first play the "Telephone Game" to demonstrate some of the problems that arise in communication. Pairs...
Library of Congress
Industrial Revolution
Could you live without your phone? What about cars, steel, or clothing? Class groups collaborate to produce presentations that argue that either the telephone, the gramophone, the automobile, the textile industry, or the steel industry...
Scholastic
Dear Miss Breed
This compelling plan based on the letters in the book Dear Miss Breed engages readers in learning what it was like for Japanese Americans following the attacks at Pearl Harbor. After reading the letters, young scholars will partake in...
Curated OER
Teaching Telephone English for Business ESP English Classes
Students practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
Curated OER
Using Graphology to Teach Traditional Writing
Introduce your class to the narrative, descriptive and expository forms of writing. In groups, they discuss the personality of the author while graphing the characteristics after reading different examples from the same writer. To end...
Curated OER
Manners at Work: Corporate Etiquette Study Guide
Although this study guide is meant to accompany a 20 minute video which is not included, the pre-test, role-play exercise, and the phone and electronic communication etiquette rules are of value.
Curated OER
Land Use
Young scholars brainstorm lists of land uses, gather pictures of them, and create a collage. They research land uses in their communities by contacting local agencies. They make charts of the land use planning systems and their impact on...
Curated OER
ADULT ESOL LESSON PLAN--Effective Telephone Communication
Students identify and incorporate how to use a telephone book, a calling card and analyze their telephone bill and pay their telephone bill while reviewing the vocabulary list on the board. In addition, basic utilities are covered in...
Curated OER
ESOL: Effective Telephone Communication
Students study ways to communicate via a telephone. They discuss and define what an emergency is and how to use 911 for emergency situations. They role-play conversations subsituting various emergency situations and take turns playing...
Curated OER
The Social Skill of Communication
Fifth graders explore communication by analyzing manners. For this social skills lesson, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....
Curated OER
Leisure Skills
Students examine the benefits of having hobbies and meaningful activities outside of the workplace. They participate in a class discussion, and use a newspaper to identify three different activities that they would like to participate in.
Computer Science Unplugged
Phylogenetics
Introduce your class to the concept of creating phylogenetic trees by playing a game of Telephone. Participants create a mixed-up message and through the use of distance matrices, the evolution of the message is recreated.