Curated OER
Writing Skills: Fables
Use fables as a fun way for English Language Learners to gain confidence and fluency in their reading and speaking skills. After reading a fable in class, they retell their story to a group of their peers. When this jigsaw activity is...
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Basic Letter Response to a Writing Prompt
Learners respond to a writing prompt using appropriate letter format. In this letter writing lesson, students discuss the format for letter writing and use the worksheet format to write the heading, inside address, and salutation....
Roy Rosenzweig Center for History and New Media
The Articles of Confederation
Have you ever started a project only to realize you need to scrap it and start over? Scholars analyze the issues leading to the fall of the Articles of Confederation. A group investigation into Articles II, III, and VIII unveil the...
Curated OER
Making an Argument: Effective use of Transition Words
Work on using transition words in context by prompting elementary and middle schoolers to write their own persuasive essays using transition words. They explore new forms of transition words and examine how they are used in an editorial...
Visa
Consumer Awareness
Help your pupils become wise consumers and avoid becoming targets for consumer scams and fraud. Here you'll find a PowerPoint presentation, instructional guidelines, worksheets, and suggested activities for developing shopper strategies...
Curated OER
Short Story Lesson Plan
Learners read and discuss the short story, "The McWilliamses and the Burglar Alarm," by Mark Twain. They assume the role of the main characters in the story and write a humorous letter of complaint using a business letter format. They...
Curated OER
Letters of Compliment and Complaint
Students practice writing letters of compliments and complaints about products they use. They use standard business format for the letters and are expected to have them reviewed by a peer. They mail the letters in and wait for responses.
Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
In this oral language worksheet, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.
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Letter of Complaint
Students write letters of complaint. In this written communication lesson, students use the active voice to compose letters of complaint to selected audiences.
Curated OER
Filing A Conusmer Complaint
Pupils discuss what makes good service and poor servies. They brainstorm ways to file a complaint when they receive poor service. Students work in pairs to practice making a consumer complaint verbally and in writing. This lesson plan...
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Factual Writing: Letters
In this writing worksheet, 4th graders focus on the sentences that would be included in a letter of complaint. They read 5 sentences and decide whether each one would be include in the letter. They state their reason. They write the...
Curated OER
Writing Applications: Different Types of Writing and Their Characteristics
Twelfth graders rewrite a story in a different format to understand the effects of the author's style. In this writing style instructional activity, 12th graders read Mark Twain's "The Celebrated Jumping Frog of Calaveras County" and...
Curated OER
Merge Letter
Students practice creating a database of addresses and a form letter and eventually merge that information into a letter. They create a from letter that incorporates the data sheet information in response to customers complaints...
Curated OER
Merge Letter
Young scholars create a database of addresses and a form letter, and merge that information into a letter.
Curated OER
Organizing One’s Thoughts
Students take a closer look at the organization of written pieces. In this writing skills lesson, students examine transitions, repetition, parallelism, and other organizational patterns in writing.
Curated OER
Customer Role Play
In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.
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Workplace Communication from Two Points of View
Learners explore the significance of communication in the workplace. In this written communication lesson, students review and discuss the attributes of workplace memos prior to writing their own using the provided checklist.
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Landlord and Tenant Agreements
Students practice filling out a rental agreement. They write a sample complaint letter to their landlord. They identify the parts of a letter.
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Total English Upper Intermediate: More Buying!
In this passive voice review worksheet, students examine 8 sentences and rewrite them using passive voice. Students also write a letter of complaint.
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Choosing Words Carefully
Use literacy tools to select precise vocabulary. High schoolers respond to discussion questions that require them to consider the denotation and connotation of words. They then read non-fiction passages and identify words in the passages...
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Phonemes
This worksheet provides two differentiated versions of 3 tasks that challenges students to identify phonemes in spelling and reading. Task 1 asks students to split a given list of words into their appropriate phonemes; task 2 instructs...
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Guild v. Google
Students share opinions about what constitutes fair use of copyright materials and participate in a mock trial arguing the case of The Authors Guild v. Google.
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Future Forms - Total English
In this ELL grammar worksheet, students fill in the blanks in 8 sentences by choosing will, going to, or the present continuous form of the verbs that are given in brackets. They read a letter of complaint, decide what the problem was,...
Curated OER
Rebellion, Resolution, Empowerment; Embracing the Challenge to Make a Difference, Past and Present
Students study the social, economic, and political environment in Canada before 1837.