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Curated OER
Letter of Complaint
Learners analyze this letter of complaint to the city council by answering nine short-answer questions. They examine author's purpose, word choice, claims, rhetorical questions, and general observations. There is a focus on constructive...
Great Schools
Letter of Complaint
If you've ever received bad service or disagreed with a company's decision, writing a letter of complaint might be a good skill to have. Review the format of a letter, author's purpose, and other aspects of persuasive writing with an...
Teach It Primary
What Letter Will You Write?
After reading "The Pied Piper of Hamelin," scholars discuss the emotions the events provoked in its characters. In pairs, writers compose a letter depending on the topic and style of their choice then reply to their own or a peer's...
Curated OER
Writing a Letter
In this writing letters instructional activity, students review the purpose and tone for writing a letter. Students brainstorm three goals to achieve when writing a letter of complaint. Students then circle the sentence examples that...
Curated OER
Factual Writing: Letters
For this writing worksheet, 4th graders focus on the sentences that would be included in a letter of complaint. They read 5 sentences and decide whether each one would be include in the letter. They state their reason. They write the...
Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
In this oral language activity, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.
Curated OER
Customer Role Play
In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.
Curated OER
Total English Upper Intermediate: More Buying!
For this passive voice review worksheet, students examine 8 sentences and rewrite them using passive voice. Students also write a letter of complaint.
Curated OER
Future Forms - Total English
In this ELL grammar worksheet, students fill in the blanks in 8 sentences by choosing will, going to, or the present continuous form of the verbs that are given in brackets. They read a letter of complaint, decide what the problem was,...
Curated OER
The Pumpkin Patch Missing Letters Worksheet- Upper and Lower Case Letter Matching
In this upper and lower case letter matching activity, students cut out 15 lower case letters which are printed on pictures of pumpkins. They match the pictures to the upper case letters shown on the activity.
Curated OER
Idioms Beginning with the Letter "E"
In this idioms beginning with "E" activity, students choose an idiom beginning with "e" to replace the given expression, with answers available.
Curated OER
Phil's First Day 1
For this Phil's first day of school worksheet, young scholars describe what a friend is by listing adjectives, adverbs or phrases that begin with each of the letters in friends.
Curated OER
Idiom Quizzes - Legal & Law
In this recognizing the meaning and usage of idioms in sentences worksheet, learners choose idioms to replace the expressions in parenthesis. Students choose 20 online/interactive answers.
Curated OER
Phonemes
This worksheet provides two differentiated versions of 3 tasks that challenges students to identify phonemes in spelling and reading. Task 1 asks students to split a given list of words into their appropriate phonemes; task 2 instructs...
Curated OER
ESL-Reading Comprehension
In this ESL reading comprehension learning exercise, learners read a letter, then answer questions about the writer's aim, who the letter was sent to, what the writer thinks and is worried about.
Curated OER
Reading Comprehension- Determining Importance
In this reading comprehension worksheet, 5th graders read a short selection entitled, "Modest Requirements." They discuss the important points that are made in a humorous selection about the requirements to be a good babysitter.
Curated OER
ESL: Expressions II
For this ESL expressions worksheet, students fill in blanks in everyday expressions, clicking on an "answer" to check 11 total.