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Lesson Plan
Curated OER

Telephone Skills: Role Plays

For Teachers 7th - 9th
Pupils engage in a meaningful role play. ESL students develop their telephone skills by participating in a variety of role play scenarios which are imbedded in this plan.
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Interactive
Curated OER

English Vocabulary Skills: AWL Sublist 8 - Exercise 5 B

For Students 9th - 12th
In this online interactive English vocabulary skills instructional activity, students answer 10 matching questions which require them to fill in the blanks in 10 sentences. Students may submit their answers to be scored.
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Interactive
Curated OER

English Vocabulary Skills: AWL Sublist 10 - Exercise 3b

For Students 9th - 12th
In this online interactive English vocabulary skills instructional activity, students answer 10 matching questions which require them to fill in the blanks in 10 sentences. Students may submit their answers to be scored.
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Worksheet
Curated OER

Telephoning Problems Challenge Board Game

For Students 7th - 10th
In this communication learning exercise, students participate in a board game that involves twenty-seven steps of how to carry on a telephone conversation with another person.
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Lesson Plan
Curated OER

Telephone Messages

For Teachers 6th - 10th
Young scholars practice having telephone conversations. They create their own phone message after practicing with each other. They also identify the different parts of a telephone.
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Lesson Plan
Curated OER

Interpersonal Communications: Customer Service

For Teachers 9th - 12th
High schoolers, who may soon be entering the workplace, read and discuss a case study in which a business service representative has an unpleasant confrontation with a customer that results in a lost sale. Groups review three questions...
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Lesson Plan
Curated OER

Teaching Telephone English for Business ESP English Classes

For Teachers 7th - 12th
Learners practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
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Lesson Plan
Curated OER

ADULT ESOL LESSON PLAN--Effective Telephone Communication

For Teachers Higher Ed
Students identify and incorporate how to use a telephone book, a calling card and analyze their telephone bill and pay their telephone bill while reviewing the vocabulary list on the board. In addition, basic utilities are covered in...
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Worksheet
Curated OER

October 9, 1876 - Telephone Conversation

For Students 7th - 8th
In this writing prompt worksheet, students learn that on October 9, 1876, the first two-way telephone conversation took place. Students write about who they would call and why.
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Lesson Plan
Curated OER

The Social Skill of Communication

For Teachers 5th
Fifth graders explore communication by analyzing manners. In this social skills lesson plan, 5th graders review the different forms of communication and how to present yourself in a phone conversation, face to face meeting, e-mail, etc....
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Lesson Plan
Curated OER

Adult ESOL Lesson Plan - Effective Telephone Communication

For Teachers Higher Ed
Students examine and practice the ability to use basic residential telephones. They practice specific phrases and vocabulary terms to assist them with this task. In addition, they practice writing down each other's phone numbers.
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Lesson Plan
Curated OER

Making Plans: A Line-up Role-play

For Teachers K - 2nd
Pupils engage in a role-playing activity that focuses on conversation skills when using the telephone. They practice being one of two groups, callers and receivers, for the purpose of making plans with each other. There is a dialog page...
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Lesson Plan
Curated OER

ADULT ESOL LESSON PLAN--Level 2--Telephone Communication

For Teachers Higher Ed
Students, after extensively reviewing the vocabulary list on the board, examine the form of communication that deals with all the aspects of a telephone: telephone bill, customer service, billing and disconnection/reconnecting fees.
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Worksheet
Curated OER

Total English Elementary: Why Don't We...?

For Students 2nd - 3rd
In this social skills practice worksheet, students list 3 ways to make a suggestion, respond to 2 questions regarding how one answers the telephone, read a telephone dialogue with a partner, and record information their partner gives to...
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Interactive
Curated OER

Vocabulary in Conversation

For Students 6th - 7th
In this vocabulary in conversation worksheet, students enter the word in the dialog based on context clues, with answers available.
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Lesson Plan
Curated OER

ESL: Using the Telephone

For Teachers 12th
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
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Interactive
Curated OER

Telephone Interview

For Students 4th - 5th
In this telephone interview instructional activity, students read the telephone conversation and compose the questions for the highlighted answers.
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Interactive
Curated OER

Telecommunications: Vocabulary Skills

For Students 5th - 10th
In this online interactive vocabulary skills worksheet, students answer 10 fill in the blank questions regarding telecommunications vocabulary. Students may submit their answers to be scored.
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Organizer
Curated OER

The Phone is for You/Wrong Number

For Students 3rd - 6th
Review basic phone etiquette with your English language learners. There are two example conversations shown. Now, create a few examples of your own! 
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Lesson Plan
Curated OER

Yellow Pages Ad-dition

For Teachers 3rd - 12th
Young scholars determine the revenue generated by sample pages from the Yellow Pages. They discuss the value of advertising a business in this venue. They use the local telephone directory and some fictitious ad rates to lead their inquiry.
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Worksheet
Curated OER

ESL Conversation: Advice Mingle Activity

For Students 12th - Higher Ed
In this ESL advice mingle activity worksheet, students move around the classroom asking their classmates for advice on problems they may have. They may also use the 20 problems listed on the worksheet.
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Worksheet
Curated OER

Etta Phones Home Game

For Students 3rd - 4th
In this telephone speaking learning exercise, students practice various skills associated with speaking on a telephone. They, place small houses randomly on a game board and use a spinner ot move around. Then, students place telephone...
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Lesson Plan
Curated OER

Ring, Ring...Please Get That Phone

For Teachers 6th - 8th
Young scholars create multimedia PowerPoint presentations using proper telephone procedures.
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Worksheet
Curated OER

Spelling Activity

For Students 2nd - 3rd
Sometimes you can add an s to a word to form its plural. Sometimes you can't. Help your class learn how to pluralize irregular words like calf, woman, and half. After, have them study the prefixes un, de, pre, dis, and re in the colorful...

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