Teach It Primary
What Letter Will You Write?
After reading "The Pied Piper of Hamelin," scholars discuss the emotions the events provoked in its characters. In pairs, writers compose a letter depending on the topic and style of their choice then reply to their own or a peer's...
Great Schools
Letter of Complaint
If you've ever received bad service or disagreed with a company's decision, writing a letter of complaint might be a good skill to have. Review the format of a letter, author's purpose, and other aspects of persuasive writing with an...
Curated OER
Letter of Complaint
Learners analyze this letter of complaint to the city council by answering nine short-answer questions. They examine author's purpose, word choice, claims, rhetorical questions, and general observations. There is a focus on constructive...
Curated OER
Writing a Letter
In this writing letters worksheet, students review the purpose and tone for writing a letter. Kids brainstorm three goals to achieve when writing a letter of complaint. Students then circle the sentence examples that would be most...
Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
In this oral language activity, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.
Curated OER
Factual Writing: Letters
In this writing worksheet, 4th graders focus on the sentences that would be included in a letter of complaint. They read 5 sentences and decide whether each one would be include in the letter. They state their reason. They write the...
Curated OER
Phonemes
This worksheet provides two differentiated versions of 3 tasks that challenges students to identify phonemes in spelling and reading. Task 1 asks students to split a given list of words into their appropriate phonemes; task 2 instructs...
Curated OER
Customer Role Play
In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.
Curated OER
Future Forms - Total English
In this ELL grammar worksheet, students fill in the blanks in 8 sentences by choosing will, going to, or the present continuous form of the verbs that are given in brackets. They read a letter of complaint, decide what the problem was,...
Curated OER
Total English Upper Intermediate: More Buying!
In this passive voice review worksheet, students examine 8 sentences and rewrite them using passive voice. Students also write a letter of complaint.