Great Schools
Letter of Complaint
If you've ever received bad service or disagreed with a company's decision, writing a letter of complaint might be a good skill to have. Review the format of a letter, author's purpose, and other aspects of persuasive writing with an...
Curated OER
Letter of Complaint
Learners analyze this letter of complaint to the city council by answering nine short-answer questions. They examine author's purpose, word choice, claims, rhetorical questions, and general observations. There is a focus on constructive...
Teach It Primary
What Letter Will You Write?
After reading "The Pied Piper of Hamelin," scholars discuss the emotions the events provoked in its characters. In pairs, writers compose a letter depending on the topic and style of their choice then reply to their own or a peer's...
Curated OER
Factual Writing: Letters
In this writing worksheet, 4th graders focus on the sentences that would be included in a letter of complaint. They read 5 sentences and decide whether each one would be include in the letter. They state their reason. They write the...
Curated OER
Writing a Letter
In this writing letters worksheet, students review the purpose and tone for writing a letter. Kids brainstorm three goals to achieve when writing a letter of complaint. Students then circle the sentence examples that would be most...
Curated OER
Test Your Speaking and Listening Skills - Customer Complaint Role Play – “The Customer Is Not Always Right!”
In this oral language activity, students listen as the teacher repeatedly reads a situation that involves a customer complaint. They write down the main points before working in small groups to develop a role play of the scenario.
Curated OER
Customer Role Play
In this ESL worksheet, students listen to a story about a customer complaint. Students work in small groups to develop a role play showing what happened and write a letter of complaint to the customer service manager.
Curated OER
Future Forms - Total English
In this ELL grammar worksheet, students fill in the blanks in 8 sentences by choosing will, going to, or the present continuous form of the verbs that are given in brackets. They read a letter of complaint, decide what the problem was,...
Curated OER
Total English Upper Intermediate: More Buying!
In this passive voice review worksheet, students examine 8 sentences and rewrite them using passive voice. Students also write a letter of complaint.
Curated OER
Phonemes
This worksheet provides two differentiated versions of 3 tasks that challenges students to identify phonemes in spelling and reading. Task 1 asks students to split a given list of words into their appropriate phonemes; task 2 instructs...